The warmer the welcome, the longer the stay!

You likely spend A LOT of time trying to grow your organization’s membership. And hey, let’s face it, recruiting new members is NOT easy. So when you do get a new member, you, of course, want them to stay. And that’s where having an organized and well-thought-out new member onboarding process comes into play.

What exactly should you be doing when it comes to new member onboarding?