If you have specific questions about how to use your Oasis product, check our online User Community. It's a dynamic, searchable resource, complete with the ability to comment on, rate, and request specific help topics.
To access the User Community, log in to your product as an Authorized Service Administrator and click on the Help link at the top of the screen, or click here.
Monday - Thursday: 9 AM - 7 PM ET
Friday: 10 AM - 6PM ET
If you are a current Atlas user, please navigate to the Help Center where you can submit a support ticket and enhancement ideas. You'll also find a variety of training articles and videos on all topics related to your database - plus, join us in the User Community and connect with fellow users to discuss ideas and best practices!
Access the online chat by visiting the Help Center.
Monday - Thursday: 9 AM - 7 PM ET
Friday: 10 AM - 6PM ET
Whether you're an absolute novice just getting started or an experienced user wanting to maximize your use of our solutions, we have options for you. Click here to learn more!
Monday - Friday: 7 AM - 6 PM PT
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