Support Teams At Your Disposal
We offer comprehensive support to all of our customers from the moment you sign-up!
Need Help with the memberclicks solution?
If you have specific questions about how to use your MemberClicks service, check our online User Community. It's a dynamic, searchable resource, complete with the ability to comment on, rate, and request specific help topics.
To access the User Community, log in to your product as an Authorized Service Administrator and click on the Help link at the top of the screen or click here.
If you can't find the answer to your question, our world class Help Team is always available:
- By phone: 404.879.2800, Monday - Thursday 9 AM - 8 PM ET and Friday 9 AM - 6PM ET
- By email: help@memberclicks.com
We provide online training webinars that cover all aspects of the MemberClicks platform. Whether you're an absolute novice just getting started or an experienced user wanting to maximize your use of our solutions, we have options for you. Click here to learn more.
Need help with the WebLink Solution?
If you are a current WebLink user, please navigate to the Help Center where you can submit a support ticket and enhancement ideas. You'll also find a variety of training articles and videos on all topics related to your database - plus, join us in the User Community and connect with fellow users to discuss ideas and best practices!
The Help team is also available:
- By live online chat: Access the online chat by visiting the Help Center
- By phone: 888.865.8555, Monday - Friday 8 AM - 7 PM ET
Need help with the ePly Solution?
- By phone: 800.507.3759, Monday - Friday 7 AM - 6 PM PT (Press "2" for Support)
- By email: support@eply.com
