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MemberClicks launches 2014 with record year, stellar customer service ratings (print)

ATLANTA - JAN 30, 2014 - 2013 was a year for the record books for MemberClicks, the Atlanta-based association software provider, and 2014 is gearing up to be even better.

MemberClicks again saw year-over-year growth, continuing its streak of 16 straight years of growth. This was demonstrated in 2013 by two record sales months and four straight record quarters.

On the customer side, MemberClicks handled over 15,000 help tickets last year and maintained above a 97% satisfaction rating on how those issues were handled. In surveys of our newest customers, the vast majority would recommend MemberClicks to friends and colleagues with a staggering 9.1/10 rating upon completing the implementation process.

MemberClicks CEO Mark Sedgley says, "I was very pleased with our results in 2013." But MemberClicks couldn't have done it alone. Sedgley goes on to say, "First and foremost we are so thankful to each and every one of our customers for helping to make 2013 a record year."

But now is not a time for MemberClicks to rest on its laurels, Sedgley said. "None of us at MemberClicks are satisfied. We expect 2014 to be an even better year in terms of our growth and customer retention initiatives. We look forward to continuing to serve small staff associations across the country in 2014."

ABOUT MEMBERCLICKS - MemberClicks provides refreshing technology solutions to small-staff membership organizations. From public and members-only websites to online membership management and event registration, MemberClicks empowers organizations to save time and sanity. Founded in 1998, MemberClicks works with more than 1,200 organizations throughout North America. For more information, visit www.memberclicks.com or call 1-800-914-2441.