1. Services.
1.1 MemberClicks will provide the Payment Gateway and/or Merchant
Account services (together, the “Payment Gateway Services”)
to Client and its members in accordance with this Addendum
and the Pass Through Terms pursuant to Section 7 of this Addendum,
as amended from time to time at the sole discretion of MemberClicks.
Following a successful enrollment through the VeriSign Online
Partner Center or Registration Page, MemberClicks will make
the Payment Gateway Services available to Client.
1.2 Although MemberClicks will make commercially reasonable efforts
to make the Payment Gateway Services available to Client and its
members, MemberClicks does not represent that services will never
be suspended, relocated, terminated, or temporarily unavailable.
2. Fees.
Client agrees to pay the fees associated with Payment
Gateway Services as listed on the Payment Gateway fee schedule
found at http://www.memberclicks.com, as amended from time to time
at the sole discretion of MemberClicks.
3. Client Disqualification.
Notwithstanding any other provision
of this Agreement, in the event Client breaches its obligation
s
under a this Addendum, including but not limited to the Pass Through
Terms, MemberClicks, in its discretion, shall be excused from providing
the Payment Gateway Services in whole or in part and may revoke
any existing Payment Gateway Services.
4. Privacy.
Client acknowledges and agrees that in the course of
providing the Payment Gateway Services, MemberClicks and/or its
third party provider (“Third Party Provider”) will
capture Client’s personal and identifiable information (collectively,
the "Data"). MemberClicks and/or the Third Party Provider
shall capture only the Data that is required and necessary to provide
the Payment Gateway Services. MemberClicks and/or the Third Party
Provider shall not disclose Data to other third parties or use
the Data, except that MemberClicks and/or the Third Party Provider
shall have the rights (i) to use the Data as necessary to provide
the Payment Gateway Services (including distributing the Data to
third parties providing necessary support services for the Payment
Gateway Services); (ii) to maintain the Data as long as necessary
or as required by law and used internally for record keeping, internal
reporting, and support purposes; and (iii) to provide the Data
as required by law or court order, or to defend MemberClicks’ and/or
the Third Party Provider’s rights in a legal dispute. MemberClicks
and Client agree that all Client’s Data shall be jointly
owned by MemberClicks and/or the Third Party Provider.
5. Effect of Termination.
Upon the expiration or termination of
this Addendum or the Agreement, the Third Party Provider may, but
is not required to, continue to provide the Payment Gateway Services
that have been purchased prior to the termination date for the
validity periods thereof, provided that upon termination, Client
is not in breach of this Addendum or the Agreement.
6. Indemnity.
Subject to the indemnification procedures in the
General Terms and Conditions, Client will indemnify, defend and
hold harmless MemberClicks, its officers, directors, agents and
employees, from and against any and all claims, losses, demands,
liabilities, damages, costs and expenses (including reasonable
attorneys' fees), either arising out of or relating to (i) the
sale or use of any product or services sold by Client, (ii) claims
brought or damages suffered by any Financial Institution, member,
customer, or prospective customer of Client relating to Client’s
or its agents' misuse of the Payment Gateway Services, (iii) claims
by credit card holders that their credit cards were charged by
Client without authorization; (iv) Client’s breach of the
Pass Through Terms; or (v) MemberClicks’ and/or the Third
Party Provider’s revocation of Payment Gateway Services pursuant
to Section 3 (“Client Disqualification”).
7. Pass Through Terms.
The Third Party Processor requires that
Client agree to the contractual terms applicable to its purchase
and use of Payment Gateway Services as specified by the Third Party
Processor(“Pass Through Terms”) as set forth in Exhibit “A” to
this Payment Gateway Addendum, which is incorporated by reference.
Defined terms used in the Pass Through Terms shall be strictly
limited to use within and interpretation of the Pass Through Terms
and shall not be construed as to modify the General Terms and Conditions,
General Billing Policies, Order Form, and any applicable Addenda
other than this Payment Gateway Addendum.
8. Interpretation.
This Addendum is only a part of the entire Agreement
between Client and MemberClicks. The Agreement consists of the
General Terms and Conditions, along with the General Billing Policies,
the Order Form, and any applicable Addenda. Any term not otherwise
defined in this Addendum shall have the meaning specified in the
Agreement. For purposes of the Pass Through Terms, “VeriSign.” shall
be considered the Third Party Provider.
Exhibit A
to
Payment Gateway Addendum (the “Addendum”)
Pass Through Terms
VeriSign’s Payflow Link® or Payflow Pro® service’s Pass
Through Terms
I. VeriSign’s Payflow Link® or Payflow Pro® service’s Pass
Through Terms. |
A. Definitions.
"
Add-On Service" shall mean an additional service for use in
conjunction with the Services that are subject to additional fees
and additional terms and conditions governing use. If applicable,
th
e terms and conditions for Add-On Services that are made generally
available to merchants by VeriSign and for which you enroll are
set forth in Exhibit C Attachment 1 attached hereto and incorporated
herein.
"
Financial Institution" shall mean one or more of VeriSign's
pre-approved banks or financial institutions, which has agreed
to evaluate and provide merchant accounts to enable merchants to
perform online payment transactions using the Services.
"
Services" shall mean the VeriSign’s Payflow Link® or
Payflow Pro® services used by Merchant and any Add-On Services
specifically described in the Terms. Current descriptions of the
Payflow Link® and Payflow Pro® services can be found at
the URL: http://www.verisign.com/payment/payflow.html (for the
Payflow Link services) or http://www.verisign.com/payment/payflowpro.html
(for the Payflow Pro services).
"
Software" shall mean the object code version of VeriSign's
client Software Development Kit ("SDK"), HTML code, application
programming interfaces (APIs), related documentation and other
client software or code which VeriSign provides to Merchant, including
updates, to enable VeriSign to provide the Services to Merchant.
Unless otherwise specified, Software shall not include any source
code. The Software is proprietary to VeriSign and is licensed to
Merchant under a separate SDK License Agreement at the time of
download.
"
Transaction" shall mean information related to the purchase
of goods and services from Merchant by a third party. Specifically
a Transaction is an authorization, delayed capture, sale or credit
data transmission between VeriSign and its back end processors.
B. Merchant Obligations.
Merchant shall be solely responsible for:
1. Establishing, hosting and maintenance of its Web site(s) and
its connection to the Internet (the “Merchant Web Site(s)”),
fulfilling all orders for products and services sold by Merchant
to its users on the Merchant Web Site(s) or otherwise, including
without limitation transmitting Merchant’s registration information
and Transaction data to VeriSign servers via the VeriSign web site
and ensuring that the data transmitted in conjunction with the
Services and for enrollment for the Services is accurate, complete
and in the form as requested by VeriSign, and is not corrupted
due to Merchant’s systems. Merchant is also responsible for
reviewing the Transactions in its account on a regular basis and
notifying VeriSign promptly of suspected unauthorized activity
through its account;
2. Unless the VeriSign authorized reseller is responsible for such
function, displaying a web page to users purchasing products or
services from Merchant that provides the user with an acknowledgement
that a Transaction has been completed and secured by VeriSign (the "Acknowledgment
Page"). Merchant agrees that in addition to Merchant’s
branding on the Acknowledgement Page, the Acknowledgement Page
will include the relevant VeriSign logo, provided by VeriSign to
Merchant, such logo to be a hypertext link to the URL: (the "VeriSign
Site") or other web site reasonably designated by VeriSign,
and the text "VeriSign
has routed, processed and secured your
payment information. More information about VeriSign". The
underlined text shall also be a hypertext link to the VeriSign
Site or other site designated by VeriSign. Merchant agrees that
the VeriSign Logo and the foregoing text will appear at the top
of the Acknowledgement Page (but below Merchant’s branding)
and users will not be required to scroll left, right, up or down
to view the VeriSign Logo or such text. VeriSign hereby grants
Merchant the rights to use the relevant VeriSign Logo, name and
link to the VeriSign Site as necessary to carry out the obligations
of this section 3.2 and in accordance with any trademark usage
guidelines on VeriSign’s web site or as provided to Merchant
by VeriSign from time to time upon reasonable notice.
3. Establishing and maintaining a commercial banking relationship
with one or more Financial Institutions. The terms of such relationship
shall be determined solely by Merchant and the Financial Institution
and will not necessarily reflect or incorporate terms that VeriSign
may have separately and independently negotiated with Financial
Institutions;
4. Keeping its user name and password confidential. Merchant shall
notify VeriSign immediately upon learning of any unauthorized use
of its user name or password;
5. Maintaining commercially reasonable business practices in conjunction
with use of the Services, ensuring the security and privacy of
its customer data and complying with all applicable laws and regulations
with respect to its use of the Services. Merchant represents and
warrants that it s
hall comply with all applicable privacy, consumer
and other laws and regulations with respect to its (i) provision,
use and disclosure of the Data; (ii) dealings with the users providing
the Data; and (iii) use of the Services; and
6. Updating to the most current Software and comply with VeriSign
requests for reasonable action on Merchant’s part, to the
extent necessary, to maintain security and integrity of the Services.
7. Services. Subject to the provisions of the Terms, and provided
VeriSign receives payment for the applicable Services from the
VeriSign authorized reseller on Merchant’s behalf, VeriSign
agrees to (i) provide to Merchant the Services requested and used
by Merchant, including without limitation the transmission of Transaction
information to financial processors with whom VeriSign has established
a relationship, and (ii) provide Merchant with access to standardized
reports regarding Merchant's Transactions processed using the Services
and certain reporting tools to assist Merchant in accounting activities.
VeriSign hereby grants to Merchant the right to access and use
the Services in accordance with the Terms.
8. Changes to Services. VeriSign may modify the Services from time
to time in VeriSign's reasonable discretion and upon reasonable
electronic or written notice to Merchant, provided that such modifications
shall not materially diminish the functionality of the Services.
9. Support. Unless otherwise agreed in writing by VeriSign, Merchant
shall obtain customer support from its VeriSign authorized reseller.
10. Termination. VeriSign m
ay suspend the performance of the Services
(i) following ten (10) days prior electronic or written notice
(including an overdue invoice) if Merchant is violating applicable
law, perpetrating fraud or causing (or failing to fix) a security
breach relating to the Services, failing to respond to an inquiry
from VeriSign concerning the accuracy or completeness of the information
Merchant is required to provide pursuant to this Agreement or if
VeriSign reasonably suspects fraudulent activity on Merchant’s
payment services account; and (ii) on (1) day’s written or
electronic notice if it reasonably believes Merchant is sending
data that corrupts or jeopardizes VeriSign’s computer systems
or Merchant’s financial processor or Financial Institution
with which Merchant has a merchant account requires such suspension.
VeriSign may terminate the Agreement on thirty (30) days prior
written or electronic notice if Merchant is in breach of the Agreement
(if such breach is not cured within such 30-day period). Additionally,
VeriSign may immediately suspend the Services to Merchant, without
prior notice, until VeriSign has received the fees due for the
applicable Services. In the event that the VeriSign authorized
reseller with which Merchant has entered into a business relationship
for the Services ceases to be an authorized reseller of VeriSign,
Merchant may continue to access the Services as mutually agreed
by Merchant and VeriSign. Notwithstanding the foregoing, the provisions
of Sections 7 and 9-13 will survive any termination of this Agreement.
11. Other Services. Merchant's use of VeriSign services other than
those paid for by
Merchant directly to VeriSign or to an authorized
reseller of VeriSign shall be subject to Merchant's payment of
additional fees, and Merchant will be invoiced for the standard
fees associated with such services. Invoices are payable net-30
days from date of receipt by Merchant. This includes “Add-On
Services”.
12. Warranty Disclaimer. VERISIGN MAKES NO WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICES PROVIDED
PURSUANT TO THE TERMS, AND ALL SUCH WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
PARTICULAR PURPOSE AND NON-INFRINGEMENT ARE HEREBY EXPRESSLY DISCLAIMED
BY VERISIGN. MERCHANT ACKNOWLEDGES THAT VERISIGN HAS NOT REPRESENTED
OR WARRANTED THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE
OR WITHOUT DELAY OR WITHOUT COMPROMISE OF THE SECURITY SYSTEMS
RELATED TO THE SERVICES.
13. Indemnification. Merchant will indemnify, defend and hold harmless
VeriSign, its officers, directors, agents and employees, from and
against any and all claims, losses, demands, liabilities, damages,
costs and expenses (including reasonable attorneys' fees), either
arising out of or relating to (i) the breach of any representation
or warranty by Merchant, (ii) the sale or use of any product or
services sold by Merchant, (iii) claims brought or damages suffered
by any Financial Institution, customer, or prospective customer
of Merchant relating to Merchant's or its agents' misuse of the
Services or (iv) the breach of the Terms or any representation
or warranty by Merchant.
14. Limitation of Liability. Merchant acknowledge
s that VeriSign
is not a financial or credit reporting institution. VeriSign is
responsible only for providing data transmission to effect certain
payment authorizations for Merchant and is not responsible for
the results of any credit inquiry, the operation of web sites of
ISPs or Financial Institutions or the availability or performance
of the Internet, or for any damages or costs Merchant suffers or
incurs as a result of any instructions given, actions taken or
omissions made by Merchant, Merchant's financial processor(s),
Merchant's Financial Institution or any ISP. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VERISIGN HAVE ANY
LIABILITY TO MERCHANT OR ANY OTHER THIRD PARTY FOR ANY LOST OPPORTUNITY
OR PROFITS, INJURY TO ANY CUSTOMER RELATIONSHIP, COSTS OF PROCUREMENT
OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF THE TERMS,
UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY (INCLUDING NEGLIGENCE),
AND WHETHER VERISIGN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. IN ANY CASE, VERISIGN'S ENTIRE LIABILITY UNDER ANY PROVISION
OF THE TERMS SHALL NOT EXCEED IN THE AGGREGATE THE TOTAL OF THE
FEES PAID TO VERISIGN ON BEHALF OF MERCHANT FOR THE SERVICES. THESE
LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL
PURPOSE OF ANY LIMITED REMEDY.
15. Privacy. VeriSign will capture certain transaction and user
information (collectively, the "Data"). You agree to
provide to VeriSign, and VeriSign shall capture, only the Data
that is required by the Payment Software and is necessary for VeriSign
to provide the Services.
VeriSign shall not disclose Data to third
parties or use the Data, except that VeriSign shall have the rights
(i) to use the Data as necessary to perform the Services contemplated
in the Terms (including distributing the Data to third parties
providing services requested by you); (ii) to maintain the Data
as long as necessary or as required by law and used internally
for record keeping, internal reporting, and support purposes; and
(iii) to provide the Data as required by law or court order, or
to defend VeriSign's rights in a legal dispute.
16. Miscellaneous. The Terms shall be governed by the laws of the
State of California, U.S.A. (irrespective of its choice of law
principles). The parties agree that the Terms are made and performed
in Santa Clara County, California. The parties agree that the United
Nations Convention on Contracts for the International Sale of Goods
shall not apply to the Terms. If any provision of the Terms shall
be deemed invalid or unenforceable, in whole or in part, the Terms
shall be deemed amended to delete or modify, as necessary, the
invalid or unenforceable provision to render it valid, enforceable,
and, insofar as possible, consistent with the original intent of
the parties. Neither party will be liable for any failure or delay
in performing any obligation under this Agreement that is due to
causes beyond its reasonable control. The failure of a party, at
any time or from time to time, to require performance of any obligations
of the other party hereunder shall not be deemed a waiver and shall
not affect its right to enforce any provision of the Terms at a
subsequent time. Only a writing signed by VeriSign may amen
d any
provision of the Terms. The relationship of VeriSign and Merchant
is that of independent contractors. Neither party nor their employees,
consultants, contractors or agents are agents, employees or joint
venturers of the other party, nor do they have any authority to
bind the other party by contract or otherwise to any obligation.
No provisions of the Terms are intended nor shall be interpreted
to provide or create any third party beneficiary rights or any
other rights of any kind in any other party. Notwithstanding the
foregoing, VeriSign's suppliers of Services delivered hereunder
shall enjoy the same disclaimers of warranty, limitations on liability
and similar exculpatory provisions with respect to such product(s),
as does VeriSign. The Terms constitutes the entire understanding
and agreement of the parties with respect to the subject matter
hereof and supersede all prior and contemporaneous agreements or
understandings between the parties with respect to the products
and services licensed and/or used by Merchant hereunder, including
without limitation any Add-On Services; except for written agreements
between Merchant and its VeriSign authorized reseller relating
to the Services excluding any Add-On Services. Merchant acknowledges
and agrees that it shall not import, export, or re-export directly
or indirectly, any commodity, including Merchant's products incorporating
or using any VeriSign products in violation of the laws and regulations
of any applicable jurisdiction.
|
Internet
Merchant Account Pass Through Terms.
A. MeS Service Description. The MeS Services includes the Merchant e-Solutions
Internet Merchant Account (“IMA”) and an on-line virtual application
process for the IMA, hosted by MeS that is integrated into the VeriSign enrollment
process for those Customers registering for the VeriSign Payment Services that
desire to enroll for an IMA.
B. Merchant Responsibilities. Merchant shall be solely responsible for Merchant
e-Solutions Internet Merchant Account Services (the “MeS Services”).
C. Limitations. Merchant acknowledges and agrees that VeriSign shall not be responsible
for providing the MeS Services or any customer support for its MeS Services.
VeriSign’s sole responsibility is to provide Merchant a hyperlink to the
Merchant eSolutions web site for the on-line application process for the MeS
Services and the sales and marketing collateral provided by Merchant eSolutions
that VeriSign is permitted to sublicense or distribute to Reseller.
D. Warranty Disclaimer. VERISIGN MAKES NO WARRANTY, EXPRESS, IMPLIED OR STATUTORY
WITH RESPECT TO THE MeS Services, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD
PARTY RIGHTS, WHICH ARE HEREBY EXPRESSLY DISCLAIMED. MERCHANT ACKNOWLEDGES THAT
VERISIGN HAS NOT REPRESENTED OR WARRANTED THAT THE MeS Services WILL BE UNINTERRUPTED,
ERROR FREE OR WITHOUT DELAY OR WITHOUT INFILTRATION OR COMPROMISE OF THE SECURITY
SYSTEMS RELATED TO THE MeS Services.
E. Limitation of Liability. IN NO EVENT WILL VERISIGN HAVE ANY LIABILITY TO MERCHANT
OR ANY OTHER THIRD PARTY FOR (i) DIRECT DAMAGES OR (ii) LOST OPPORTUNITY OR PROFITS,
INJURY TO ANY COMPANY RELATIONSHIP, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES ARISING OUT OF ANY AGREEMENT RELATING TO THE MeS Services, UNDER ANY
CAUSE OF ACTION OR
THEORY OF LIABILITY (INCLUDING NEGLIGENCE), AND WHETHER VERISIGN
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THESE LIMITATIONS WILL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Recurring Billing Service (RCB) Pass Through Terms.
A. Introduction. In the Additional Terms, “Merchant”, “you” and “your” refer
to each customer (“Merchant”) and its designated agents, including
your administrative contact, and “VeriSign”, “we”, “us” and “our” refer
collectively to VeriSign, Inc. and its wholly owned subsidiaries (“VeriSign”).
When you use your account or permit someone else to use your account to purchase
or otherwise acquire access to additional VeriSign service(s) or to modify or
cancel your VeriSign service(s) (even if we were not notified of such authorization),
the Additional Terms as amended covers any such service or actions. Additionally,
you agree that the administrative contact for any services provided to you is
your agent with full authority to act on your behalf with respect to such services,
including (but not limited to) the authority to terminate, transfer (where transfer
is permitted by the Additional Terms), or modify such services, or purchase additional
services. Any acceptance of your application(s) or requests for our services
and the performance of our services will occur at our offices in Mountain View,
California.
B. Service Agreement. To the extent that these Additional Terms conflict with
the terms of the Merchant Services Agreement you entered into directly with VeriSign
or the applicable services agreement you entered into with or through an authorized
VeriSign reseller in order to access and use the VeriSign Payflow Link® services
or the Payflow Pro® services (both the “Agreement”), the terms
of the Additional Terms shall prev
ail with respect to the Recurring Billing Service.
Subject to the above, the Agreement shall govern your use of the add-on services
described herein. All capitalized terms used but not defined in the Additional
Terms shall have the same meaning as provided in the Agreement.
C. DEFINITIONS.
" Recurring Billing Service" means the service provided by VeriSign’s
scheduled payment solution that enables you to automatically bill your customers
on regular intervals.
" Transaction" shall mean information related to the purchase of goods
and services from Merchant by a third party. Specifically a Transaction is an
authorization, delayed capture, sale or credit data transmission between VeriSign
and its back end processors.
D. MERCHANT OBLIGATIONS.
1. Merchant agrees, and hereby represents and warrants, that prior to processing
any recurring transactions using VeriSign’s Recurring Billing Service,
Merchant will have entered into written agreements with its card holder customers
(1) confirming the card number and current expiration date; (2) providing an
overview of how the recurring billing will operate; (3) stating the term of the
contract, in particular the period the card will be billed and the frequency
that the card will be charged
2. Merchant shall be solely responsible for:
i. Obtaining all necessary approvals required from each customer authorizing
Merchant to bill such customer’s credit card account. Merchant hereby represents
and warrants that Merchant has the authorization to bill its customers’ credit
card accounts in the manner, for the amounts and for the period of time indicated
by Merchant at the time Merchant enrolls for VeriSign’s Recurring Billing
Service.
ii. Complying with all applicable bank and credit card rules with respect to
recurring billing of consumers’ credit cards. Merchant hereby represents
and warrants that Merchant has complied with all applicable bank and credit
card
rules in billing its customers’ credit card and in its use of the VeriSign
Recurring Billing Service.
iii. Providing accurate information regarding the credit cards to be billed,
the amounts, the billing cycles, billing period and any other information requested
by VeriSign that is necessary to properly process such Transactions.
iv. Monitoring its VeriSign account, regardless of the features VeriSign may
offer in connection with the Recurring Billing Service, ensuring that the information
is current and accurate and reviewing the transactions periodically to determine
if they have been properly submitted. Merchant agrees to notify VeriSign promptly
if it notices any discrepancy between information Merchant provided and the transactions
submitted.
v. Indemnifying VeriSign and its representatives, officers, directors and employees
from and against any claims by credit card holders that their credit cards were
charged by Merchant without authorization.
E. FEES AND PAYMENT TERMS. Merchant shall pay either directly to VeriSign or,
if enrolled through a VeriSign authorized reseller, to the authorized reseller,
the fees described in these enrollment pages or as otherwise provided in writing
by VeriSign or the VeriSign authorized reseller concurrent herewith.
F. TERM AND TERMINATION. The Additional Terms will commence on date that you
accept the terms of the Additional Terms, as indicated by your clicking the “Agree
to Terms” button at the end of the terms and will continue in effect through
the term of the Agreement, unless terminated earlier or suspended according to
the provisions herein or of the Agreement. In addition to the termination provisions
of the Agreement, VeriSign may terminate the Additional Terms and all rights
granted to Merchant to use the Recurring Billing Service if Merchant breaches
any of the terms in the Additional Terms following ten (10) days prior written
notice to Merchant, unless Merchant is able to cure the
breach within such 10-day
period.
VeriSign Fraud Protection Services Pass Through Terms.
A. INTRODUCTION.
1. Introduction. In the Additional Terms, “Merchant”, “you” and “your” refer
to each customer (“Merchant”) and its designated agents, including
your administrative contact, and “VeriSign”, “we”, “us” and “our” refer
collectively to VeriSign, Inc. and its wholly owned subsidiaries (“VeriSign”).
When you use your account or permit someone else to use your account to purchase
or otherwise acquire access to additional VeriSign service(s) or to modify or
cancel your VeriSign service(s) (even if we were not notified of such authorization),
the Additional Terms as amended covers any such service or actions. Additionally,
you agree that the administrative contact for any services provided to you is
your agent with full authority to act on your behalf with respect to such services,
including (but not limited to) the authority to terminate, transfer (where transfer
is permitted by the Additional Terms), or modify such services, or purchase additional
services. Any acceptance of your application(s) or requests for our services
and the performance of our services will occur at our offices in Mountain View,
California.
2. Service Agreement. To the extent that these Additional Terms conflict with
the terms of the Merchant Services Agreement you entered into directly with VeriSign
or the applicable services agreement you entered into with or through an authorized
VeriSign reseller in order to access and use the VeriSign Payflow Link® services
or the Payflow Pro® services (both the “Agreement”), the terms
of the Additional Terms shall prevail with respect to the Fraud Protection Services.
Subject to the above, the Agreement shall govern your use of the add-on services
described herein. All capitalized terms used
but not defined in the Additional
Terms shall have the same meaning as provided in the Agreement.
B. DEFINITIONS.
"Fraud Protection Services" means the account and transaction security
tools developed or provided by VeriSign to enable merchants to manage and help
reduce the risk of fraud for their online business. The Fraud Protection Services
are more fully described in the VeriSign Fraud Protection Services merchant enrollment
pages and user documentation.
C. Fraud Protection Services and Account Monitoring Services. Only eligible merchants,
as defined in the applicable Fraud Protection Services enrollment and/or user
documentation, are authorized to use the Fraud Protection Services. Merchant
agrees to comply with the following terms as applicable to the specific Fraud
Protection Services and/or Account Monitoring Services licensed by Merchant:
1. Use of Services. Merchant agrees, and hereby represents and warrants that
Merchant shall (A) use the Fraud Protection Services in accordance with the applicable
user guides and other documentation; and (B) not use or permit others to use
information obtained through the use of the VeriSign Fraud Protection Services
for any purpose other than in conjunction with the Services and in a manner described
in the documentation for the Services.
2. Setting Preferences. Merchant shall be solely responsible for setting preferences
for the VeriSign Fraud Protection Services. It is solely Merchant’s responsibility
to determine which Transactions it will accept or reject based on the authentication
information provided by VeriSign. Merchant shall not reject a Transaction unless,
based on various combinations of authentication information, Merchant reasonably
determines that the individual requesting the Transaction is likely not the consumer
he is representing himself to be.
3. Account Monitoring. Merchant understands, acknowledges and agrees that VeriSign
does not guarantee that the VeriSign Account Monitoring services will dis
cover
or prevent all non-valid, fraudulent transactions, and that VeriSign shall not
be responsible for any non-valid transaction that is processed unless otherwise
explicitly provided elsewhere in the Agreement.
4. Dispute Resolution. Merchant acknowledges that in addition to VeriSign’s
other permitted uses of the Data; VeriSign shall have the right to provide Data
to Financial Institutions and card associations for the purposes of dispute resolution.
5. Best Practices. The Risk and Security “best practices” suggestions
features of the VeriSign Fraud Protection Services are solely for illustrative
purposes to show best industry practices, and Merchant shall be solely responsible
for choosing the settings and parameters for the VeriSign Fraud Protection Services.
Merchant shall not rely on the examples provided by VeriSign, and VeriSign is
not responsible to Merchant for Merchant following such best practices suggestions.
6. IP Address Verification Components. The following additional restrictions
apply. Except as permitted in the applicable documentation for the Services,
Merchant shall not:
a. Modify, recast or create derivative works of any information obtained using
the IP Address Verification components of this service;
b. Publicly display, upload or post any information obtained using the IP Address
Verification components or transmit, broadcast or otherwise transfer such information
to any other party;
c. License, sell, transfer or provide access to information obtained using the
IP Address Verification components of the Services; and
d. Use, or authorize any third party to use, the information obtained using the
IP Address Verification components to provide geo-location services to third
parties.
7. High Risk Filters. VeriSign’s licensors of third party products or services
used by Merchant as part of the High Risk Filters components of the Fraud Protection
Services shall be considered third party beneficiaries of the Agreement and shall
have the
right to enforce Merchant’s compliance with the Agreement.
8. Service Downtime. VeriSign shall use reasonable efforts to notify Merchant
(electronically or via a Services user interface) if the Fraud Protections Services
are unavailable for a significant period of time.
9. Account Monitoring. Merchant acknowledges that VeriSign does not represent
or warrant that the Account Monitoring Service is error free or that it will
identify all fraudulent activity. VeriSign shall not be liable to Merchant if
VeriSign incorrectly identifies a transaction as fraudulent. Merchant shall be
responsible for taking all final actions on transactions that have been identified
by VeriSign as potentially fraudulent. VeriSign shall use commercially reasonable
efforts to monitor and internally investigate and report on potentially fraudulent
activity.
10. Buyer Authentication. In the event that the card associations modify their
buyer authentication programs, VeriSign will use commercially reasonable efforts
to update the Fraud Protection Services at the next major release of the Fraud
Protection Services that VeriSign makes generally available.
11. Third Party Components. VeriSign shall have the right to modify, substitute
or remove third party components of the Fraud Protection Services on thirty (30)
days prior written or electronic notice, provided that Merchant may terminate
this Agreement following proper notice to VeriSign in the event that such removal
materially diminishes the functionality of the Fraud Protection Services.
12. Deactivation. If Merchant elects to downgrade from a premium service to a
basic service, Merchant shall be responsible for clearing and resetting all parameters
in the Fraud Protection Services. If the Fraud Protection Services are terminated,
VeriSign shall have the right to immediately upon termination cancel Merchant’s
access to the Fraud Protection Services. It is Merchant’s responsibility
to clear all settings and download all reports prior to the effective d
ate of
any such termination.
D. FEES AND PAYMENT TERMS. Merchant shall pay either directly to VeriSign or,
if enrolled through a VeriSign authorized reseller, to the authorized reseller,
the fees described in these enrollment pages or as otherwise provided in writing
by VeriSign or the VeriSign authorized reseller concurrent herewith.
E. TERM AND TERMINATION. The Additional Terms will commence on date that you
accept the terms of the Additional Terms, as indicated by your clicking the “Agree
to Terms” button at the end of the terms and will continue in effect through
the term of the Agreement, unless terminated earlier or suspended according to
the provisions herein or of the Agreement. In addition to the termination provisions
of the Agreement, VeriSign may terminate the Additional Terms and all rights
granted to Merchant to use the Fraud Protection Services if Merchant breaches
any of the terms in the Additional Terms following ten (10) days prior written
notice to Merchant, unless Merchant is able to cure the breach within such 10-day
period.
F. Prevailing Terms. Except where the terms in the Additional Terms conflict
with any terms of the Agreement solely with respect to the Fraud Protection Services,
the terms of the Agreement shall remain in full force and effect and shall govern
your use of the Fraud Protection Services.
American Express Direct Processing Pass Through Terms.
A. Merchant shall be solely responsible for:
1. Access Via Ecommerce Application. You understand and agree that if you install
a third party eCommerce application or your own custom integration on your web
site through which you access the VeriSign Direct Processing services, it is
your responsibility to comply with or select an eCommerce application that complies
with the most current American Express standards and operational requirements.
In addition, it is your responsibility to keep your systems in good working order
and to repair and correct any deficienci
es, errors, or defect promptly during
the term of this Agreement if notified by VeriSign or American Express that such
repair is necessary for the VeriSign Direct Processing services to operate properly
and in accordance with American Express requirements. VeriSign will promptly
notify you of American Express required changes to your system. You understand
and agree that your failure to perform these functions may result in your inability
to process such transactions through VeriSign or in VeriSign or American Express
suspending or terminating your right to access the VeriSign Direct Processing
services.
2. Inability to Access Service. You agree to notify VeriSign immediately of online
processing problems, including but not limited to providing VeriSign’s
customer service department with notice within forty-eight (48) hours of your
using voice authorizations for your transactions that you would otherwise send
through VeriSign’s online payment services gateway.
3. In no event shall VeriSign be liable for transaction processing and other
services performed by American Express.
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