Help and support services
We’re here every step of your journey. Our support services ensure you get the most out of your AMS.
Knowledge base
Explore our resources and connect with peers.
MemberClicks University
Self-guided training courses that help you learn all the ins and outs of your MemberClicks AMS.
Get StartedContact Us
Get in touch with our team via phone, email or live chat.
Phone
MC Professional Support
To book a 1-on-1 support consultation, simply log into your MC Professional account and open the Resource Center in the bottom right corner of your screen and select “Book a Support Consultation”
Note: must be logged into MC Professional as an ASA to book a call.
MC Trade Support
Book a Support Consultation
To book a 1-on-1 support consultation, simply log into your MC Trade account and click this link to schedule.
Note: must be logged into MC Trade to book a call.
Support Team Hours
Mon – Thurs 9 a.m. – 7 p.m. ET
Fri 10 a.m. – 5 p.m. ET
Fri 10 a.m. – 5 p.m. ET
Chat
To access live chats, log into your data, open the Resource Center in the bottom right corner of your screen and select Live Help Chat.
