We are committed to providing a refreshing experience for all of our customers. Take a look at hundreds of online reviews our customers have left us...
Or read on for a snapshot of what our customers have to say about our software and our service.
What do these scores mean?
We ask every customer to rate their experience with MemberClicks on a scale from 1 to 10. Here are scores from actual customers.
"I have been raving to our Board of Directors about how wonderful the customer service has been with MC. I think you guys have just about the best team of people working at MC I have ever encountered. From Elyse in sales to Amanda in implementation, I have been 100% satisfied with EVERYTHING. I would recommend MC to anyone looking for a great website with great people!"
Kathleen Herndon, Virginia Land Title Association
"Wow. Whole experience thus far has been wonderful. Addy was very easy to work with, great recommendations and training. The product is extremely useful and is already saving us a good deal of time and effort."
Erin Stevens, South Indiana SHRM
"Very happy with MemberClicks. Fast implementation, easy to use, and gives us the membership management, reporting tools and web setup/management that we have been wanting. Great product. The help desk is very responsive when needed. Love the training videos and online resources to help answer questions - very helpful. We are recommending MemberClicks to a number of our other associations that are managed here at our office."
Pam Ehrbar, Washington State Medical Group Management Association
"Every question we asked was answered in a very efficient and timely manner. All promises for implementation timeline and services were met. All expectations were exceeded. We were very happy with the outcome and the user-friendliness of the system. We've already received a slew of positive comments from our membership. We are very pleased with the results."
Jonathan Flom, Musical Theatre Educators Alliance
"This is the most streamlined and easy to use platform I have ever worked with, and I have managed multiple websites over six years, each using a different platform. Even the HTML editor is great and easy to use!"
Laura Tolin, Texas Society of Pathologists
"There's a lot about the system we like. We are also very pleased with the service from all the people we've interacted with. [MemberClicks Implementation Manager] Addy was very responsive to our needs and did a great job with training. We were on a tight deadline and always felt that she kept the progress moving forward in a positive way."
Becky Brozek, Association of California Nurse Leaders
"I've had a great experience so far. With both sales & implementation, I was especially impressed by the high level of customer service - quick responses, thorough answers, etc. Our new website looks so much better than the last one, and the functionality is vastly improved. I've already received lots of compliments on the site."
Cynthia Werner, Central Eurasian Studies Society
"It was seamless - truly, no complaints. Fabulous experience - just what our association needed. Help desk and [MemberClicks Implementation Manager] Teresa always went above and beyond to help me problem solve. So glad we found MemberClicks!"
Courtney Mowry, National Association of Licensings & Compliance Professionals
"I have already recommended MemberClicks to the director of AAIE’s sister organization. Right now I am the only employee in the main office with others spread around the world. [The MemberClicks Team] has been very thoughtful, helpful and forgiving of my bumbling. And they feel like friends as well as work constituents."
Randy Ward, Association for the Advancement of International Education
"[Implementation Manager] Teresa was extremely responsive and easy to work with. She guided our team through the process, and seemlessly became part of our team through the process. We can not be more positive about our experience which is in big part because our relationship with Teresa. We were given the highest level of customer service by Teresa. We are a small volunteer non profit and no one treats us like this."
Beth Feld, Families for Russian and Ukrainian Adoption
"We are ALWAYS very happy with MemberClicks and the entire team. [Implementation Manager] Amanda was GREAT and was always there to answer my questions and walk me through the steps that were needed."
Society of Consulting Psychology - Division 13 of APA
"Partnering with MemberClicks has been an awesome experience to date. We greatly appreciate the 'can do' attitude of everyone that we've worked with so far."
Rachael Reed & Skye Downing, Texas Ophthalmological Association
"Fabulous! It has been so easy! We came from a system that was entirely too robust and difficult to use, and now we're into something that is so user-friendly and intuitive. VERY happy!"
PJ Klena, Leadership Florida
"Very positive from start to finish. All of the staff that I met and worked with were enthusiastic and knowledgeable"
Georgia Association of Public Pension Trustees
"I have worked with other 'small group' association management software programs in the past and this by far has been the easiest to build and implement. The fact that the database integrates with the website and I don't need an IT team to do so, is an extreme plus in my book."
Tracy Sarris, International Association of Trampoline Parks
"[MemberClicks Implementation Manager] Teresa was fantastic! She was the picture of great customer service throughout our entire implementation process with her open, friendly attitude - it was a pleasure working with her! She was always available to respond to questions and to work through issues and design questions. The training she provided was extremely helpful as was her keen eye to detail in responding to our many emails with multiple questions. This was so helpful to us to think through just how we could apply all of the options on our MemberClicks template for the NEW DCIIA website! All around a great experience!"
Brenda O'Connor, Defined Contribution Institutional Investment Association
"High quality, easy to use, great support."
Gloria Frolek-Clark, Iowa Occupational Therapy Associaton
"My overall experience with MemberClicks is absolutely wonderful and refreshing. It was great to learn about the system and how it will help me tremendously manage the backend for our client. I would have to commend the support team because they didn't really take long to get back to you. They either do the job for you or provide you with all the tools you need to get it done."
Grace Cruz, Minnesota Employee Relocation Council
"So far I am in love with our new membership database."
Anne-Marie Prince, Society for Airway Management
"Overall, we have had a great experience with Memberclicks! I have been very impressed with the system's ease of use, and there is a wealth of training and information available to guide us through how to do everything. And the Help Center always answers questions within 24 hours or less! We are getting great feedback on the site and member management features from our membership and board."
South Central Indiana Human Resource Association
"My experience with MemberClicks has been fantastic from my first inquiry phone call and sales experience with Laura Horton to my implementation Manager - Addy Bauermeister. They were truly able to take a complicated process and break it down into small pieces that were easy to work with. They both displayed great customer service at all points of interaction and were always willing to go above and beyond!"
Margaret Seifert, Family Business Center
"It was a pleasure working with [MemberClicks Implementation Manager] Amanda and MemberClicks! She put up with all of our crazy questions. She was responsive and always got back to us with answers. We ended up with exactly what we were looking for in the site design and it was quick and easy."
Susan Brinkhaus, Salon & Spa Professional Association
"Training went well and the site was up and running faster than we thought! The design is great and fits our association's needs."
Christine Boyd, Pittsburgh Paralegal Association
"It looks better than I ever thought it would, and is so much more user-friendly and well-organized than the previous website. Thank you! It was a pleasure."
Joan Ford, New Mexico Society of Anesthesiologists
"Our process from inquiring of the product to the final implementation was a smooth and simple one. We received great customer service and the implementation team was able to provide answers and training to all of our questions or concerns. The product is easy to use and has many resources that we are learning and loving. The simplicity of the web components has made my job easier."
Sarah Luebbert, Missouri Pharmacy Association
"MemberClicks came along at exactly the right time with exactly the right product for this association. The implementation went smoothly due to the great support and patience of your staff. I have told many of my friends!"
Rachael Reed, Oklahama Academy of Opthalmology
"So far, I am more than pleased with responses, training, and help I have received. Also, the look and feel of the website is much better than what I have had, and I am able to explore and find ways to do things without calling. Love the experience to this point!"
Jenny Billings, NC Association of School Business Officials
"Very nice, very knowledgeable - great to work with."
Dave Battaglia, National Collegiate Accounting Associations
"The capabilities of MemberClicks are also paired with great customer service. We've already recommended MemberClicks to other companies we work with."
Elizabeth Brown, Special Ops Survivors
"Excellent service and an excellent product. [MemberClicks Implementation Manager] Addy did a great job of walking me through the difficult parts and expediting our launch in order to get our renewal requests out on time."
Jessica Homa, Society for Experimental Biology and Medicine
"Our experience with MemberClicks is always exceptional!"
Tracy Mitchell, Williams Management Resources
"Cannot believe how painless the design experience was. Everything really did exceed my expectations."
Merilyn Oda, Honolulu Japanese Chamber of Commerce
"[MemberClicks Implementation Manager] Addy was incredibly responsive, helpful, and kind. She communicated clearly and I had all the faith in the world that if I had a problem, she would fix it immediately. She made the whole process very easy on me."
Rebecca Chan, SBI Management Services
"After LOTS of shopping and comparing, MemberClicks was hands-down the best option for us. Not only is the experience customizable for exactly what we need, but MC does it ALL and it does it all WELL. That's what I most appreciate. All of the training and webinars available; the constant support from different teams; a personal implementation manager; a design team; the determination to keep up with the times (thank God for the BLOG function!); and even an adorable canine mascot - seriously you're doing an awesome job at what you're offering to make our lives easier."
The Wealth Club - Houston
"[MemberClicks Implementation Manager] Teresa has been with us every step of the way, patiently guiding us through the steps we need to take to fully implement what we want on the new site. Compared to our old site, this has been a breeze."
Pam Lipscomb, Law Librarians Society of Washington, D.C.
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