Product Updates: Getting Better All The Time.

May 15, 2012

Admin Home Update Based on customer feedback, we increased the minimum number of icons showing on the Admin Home shortcut boxes from 4 to 12. Also the box is now dynamic, expanding based on the size of the user's window and resolution.

Admin Home Quick Search We aded a new "Search" button to the Quick Search box on the Admin Home page.

Quick Search Error Message The Quick Search on the Admin Home page was returning an error message when users would click "enter" to submit information. This is now working correctly.

Form Builder Permissions Some organizations were experiencing difficulty saving updates to the permissions page in the form builder. This has been corrected.

Admin Home Webmail Interface Administrators trying to access their webmail accounts on the Admin Home page had to login twice. This has been corrected.

Media Manager Error Message We've adjusted the error message that administrators receive when uploading certain file types containing HTML tags. It now reads "Tags in this file are not supported."

May 1, 2012

New Admin Home Page We've updated our Admin Home page with a fresh look and enhanced functionality to improve your experience.

Lockouts On Login If a user attempts to login unsuccessfully 6 times in a row, they will be locked out of the system for an hour as a security precaution. This is a security measure to protect your organization from malicious bots required for PCI compliance. Administrators can manually unlock a user on the Admin Home screen.

Circle / Wall Post Notifications Users can now receive notifications for new circles discussions and wall posts in the social community. This feature is defaulted to "off" but can be turned on under the Social Community Configuration. Once turned on, individual users can turn on the feature in their member profile.

External Links In Menus Adding external links to menu items is now functioning correctly. A few customers received an "oops error" prior to this fix.

Text Corrections We changed the text in the Contact Center approval message from "Report management" to "Reports." Also, we changed "Approved Tag Messages" to "Approve Tagged Messages".

Email History Sorting Email history messages are now sorting correctly by date. This only applies when a member has permission to view the message report.

True / False Selection Sets Selection set attributes on the Advanced Search page with the values 'True' or 'False' were returning the results '1' & '2.' We corrected it to now show 'True' and 'False.'

User Search Template The User Search Template is now automatically set as default. Before, users would have to check it to make it the default.

iPhone App Article Display Our iPhone App is now correctly displaying articles for all clients. A few customers were unable to see articles and were given error messages.

April 17, 2012

Contact Center Issues We found three errors on the back-end that caused a few contact center messages to fail recently. The problems are now fixed so messages in these circumstances now send.

Form Confirmation "From" Field The BCC of form confirmation emails showed MemberClicks Notification Service in the "From" field after the last release. This was not an intended change and we've reverted it so the "From" field is the same as the "Reply to" set in the form confirmation settings.

Bounced Message Recipient Tagging Returning to the results after tagging and attempting to contact bounced message recipients resulted in a "Your search results are no longer valid" message. This will no longer happen.

Page Break Pagination Pagination created by using the page break feature in the article editor was creating incorrect URLs and Page Not Found errors. The links are now created correctly.

April 3, 2012

Contact Center Footer Emails sent from the Contact Center were not always including address information in the footer. This has been fixed so address information is included in all Contact Center emails.

Message Report Notifications There were a few reported instances of notification messages being sent but not appearing in the message report. We found the problem and fixed it so all notification messages appear in the report as they should.

Community Forum Post Approvals It was possible for an inactive Authorized Service Administrator to receive notifications for community forums posts that required approval. This was not intended functionality. Now, only active ASAs can receive community forum notifications.

Social Community Messages Notifications for messages sent within the social community were not including the message body. Now they are.

Admin Home Formatting When editing the admin home, administrators were unable to change the order of shortcuts and sections. We fixed the problem so ordering on the admin home now works correctly.

Numeric Field Sorting When running administrative searches, sorting on numeric fields was not behaving correctly. Now it does.

March 20, 2012

Social Community Access Users without access to the social community were able to set their preferences for community-related notification emails. This was not intended and has been fixed so only users with social community access can view that section of the profile contact preferences.

Message Cancellation We received two reports of messages marked for cancellation still being distributed. The issue was identified and fixed in this release.

Saved Search Sort Order Saved searches that had a sort order based on a numeric field were incorrectly sorting on the front-end. This has been fixed so these search results are now correctly ordered.

Searching Using Underscores We fixed a problem in the quick search and keyword search when looking for email addresses with underscores in them.

Article Page Breaks Navigation generated by the page break feature contained incorrect links. The problem was fixed so correct URLs are now generated.

March 6, 2012

Social Community Styling We made a few styling improvements to the Community Forum and Social Community administrative pages. These updates are aesthetic and preview more significant user interface improvements coming down the road.

IE8 Issue We fixed an issue that caused the insert links feature to behave inconsistently when using IE8 in the Contact Center

Updated Labelling In the profile Contact Preferences tab, there was a section incorrectly labeled Bulletin Board E-mail. We've updated the label to reflect the update to the Community Forum.

Message Report Errors Some Message Report exports were generating Oops errors. We fixed the problem so those errors no longer occur and the files properly export.

Parent / Child Profile Permissions There was a problem that allowed parent profiles to edit more attributes than they should have been able to. The problem has been corrected so parent profiles can only edit attributes they are able to see, except the Group attribute which requires the "edit" permission in attribute security.

February 21, 2012

View Article And Menu Trash To simplify administrative navigation, we removed Article Trash and Menu Trash from the main Website menu. These buttons have been renamed to "View Trash" and moved to the Article Manager and Menu Item Manager respectively. The previously named "Trash" icons in the Article Manager and Menu Item Manager now read "Move to Trash" for clarity.

Secure Logins MemberClicks now forces secure "https" on all logins through the memberclicks.net domain. Previously, this was only forced on form and admin logins.

Media Manager Sorting Capitalization For organizations that moved from the old CMS to the new, the Media Manager sorting paid attention to capitalization. The sort now ignores capitalization so files can more easily be located.

Message Report Unsubscribes We found a problem in the unsubscribes portion of the Message Report that prevented the number of unsubscribes from always being accurately counted. The problem is fixed now so the report is accurate.

HTML Editor Inline Styles We fixed a problem in which the editor, TinyMCE, was improperly handling inline styles with URL calls within them in Firefox 10 and IE9.

Form Receipts Recipient Preview If a form's contact preference was set to "Always use this field..." tagging receipts and clicking "Contact" resulted in the recipient preview showing "No Name" for users. The recipient preview now correctly shows the Contact Name for each recipient.

Firefox 10 Display Issue Administrators who updated to Firefox 10 may have seen the Quick Search jump to the top right corner of the admin interface last week. We moved it back where it belongs in the lower left corner shortly after FF10 was released.

February 7, 2012

Search Result Picture Display Administrators are now able to display or not display, the profile picture in User Search Result Templates per group-specific template. Previously, the profile picture display was set per template only.

Social Community Interface Thanks to the ongoing feedback in the Social Community menus, we removed Browse Directory from the secondary menu to simplify the interface for members.

Viewing E-Lists In some circumstances, navigating to a user's E-List page and viewing the second page of messages caused errors and the page would not load. This has been corrected.

Notification Sender MemberClicks used to send expiration warning messages with "MemberClicks Notification Service" as the reply name. We now send these messages with each organization's name as the reply name.

Email Link Tracking We found a problem that infrequently prevented tracked email links from working properly. The problem was corrected so links are properly tracked.

Special Characters In Attributes Previously, attributes could have symbols and other special characters in their names. However, these characters would disrupt other features in MemberClicks, so the system now checks to ensure attribute names only contain alphanumeric values and spaces along with dashes and underscores.

Moderated E-List Attachments Attachments to E-List messages with moderation enabled were not always being included with the outgoing message. Now they are.

Quick Search Saved Searches There was a situational problem with Saved Searches created with the Quick Search. We fixed the problem so all saved searches created with the Quick Search are working again.

Mini Calendar Recurring Events Recurring events were not properly linked from the mini-calendar so users were being taken to the original event listing. We fixed this problem so users are now taken to the correct instance of the recurring event.

January 24, 2012

Search Performance We've bumped up performance in front-end directory searching, especially for searches which return a large number of results.

Message Report - Notifications Previously, only ASAs were able to see notification messages in the Message Report. Now, any group with the Admin designation (set in Group Management) can see notification emails.

Message Report - Filter Preferences MemberClicks will now remember an admin's last selection in the Message Report filter. So if you only ever look for Contact Center messages, you won't have to continuously select that filter.

API Authentication If you use the API's authentication service, it used to return a 404 for bad credentials. Since this is a POST request that creates a new session, MC now returns a 401 - Unauthorized.

Attributes Affected By Group Change When changing a profile's group, MemberClicks would provide a generic warning message about potential attribute loss if the destination group did not have the same attributes assigned as the former group. MemberClicks now displays a list of all attributes that are not assigned to the destination group to make clear what, if any, attributes are not assigned to the destination group.

HTML Editor Tags TinMCE (the WYSIWYG editor) was consistently parsing script tags. We've updated the parsing so the editor is now much more accepting of script tags.

Date Range Reporting Validation MemberClicks now validates date ranges when creating reports.

Social Community Notification Permissions Users without permission to access the Social Community were able to receive notifications about messages and connection requests. This was not intended functionality and has been corrected.

Unique ID Field Properties The Unique ID field properties were not displaying properly in edit mode. This has been fixed.

Inconsistent Capitalization We corrected inconsistent capitalization in the front end profile and Social Community menus.

January 10, 2012

Social Community - Browse Directory We've updated text in the Social Community under the Connections menu. "Show All" now reads "Show All Connections" and "Search" now reads "Browse Directory". These descriptions are more consistent with the functionality of each.

MP3 Site Links Previously, one could not insert links to an MP3 file using the site links feature. This is now possible.

Editing Templates With Deleted Attributes If an administrator deleted an attribute from the database then tried to edit a search results template with that attribute, he or she would only receive an error message and be prevented from editing the template. Now, when an admin deletes an attribute from within attribute management, the attribute will automatically be deleted from the templates too when they are accessed from the admin interface.

Parent / Child Dues Renewals In parent/child dues forms in which the parent had multiple child groups, only one child group was appearing on the renew linked profiles page. Now, all of the parent's children appear as they should.

Contact Center Event Link Permissions Event links sent from the Contact Center could be opened by groups that did not have permission to view the event. We've fixed this problem so event permissions are enforced as they should be.

EFT Payment Options Display There was a special character appearing on the payment options page next to the EFT payment option. It has been removed.

Site Links To Forms In some situations, the site links feature of the article editor was inserting relative links to forms instead of absolute. This has been fixed so the site links feature always inserts absolute paths to forms.

User Permissions - My Features Users in groups that did not have the Social Community permission were also missing the My Features tab in the front-end profile. It has been restored so users can again access E-Lists and committees, even if they don't have the Social Community permission.

E-List Delivery Preferences From time to time users with E-List email delivery turned off were still receiving E-List distributions. We've fixed this problem so E-List delivery follows each user's preference.

Help Center Link There was an outdated link to the Help Center on the menu item manager page. It has been updated to the correct Help Center page.

December 28, 2011

Profile Message Details - Resend Message Administrators are now able to resend messages from the message details view from profiles. When viewing the Message History tab, click to view the message details and you will see the Resend Message option above the message properties.

Quick Search Sort Order The admin Quick Search now sorts by the Search Order set in Attribute Management. Previously, the Quick Search was designed to always sort by the Last Name attribute.

Article Select Naming We added a column in the article select modal window for single article layout menu items. This new column displays the article alias and will help to identify the correct article when more than one has the same name.

Receipt Export - Credit Card Type In rare circumstances, forms with revenue accounts assigned were not including the credit card type in the receipt export. The receipt export should now always include the credit card type when credit card is the payment method and when revenue accounts are assigned.

Member Messaging In very rare circumstances, members with identical contact names received an unintended message through the Social Community member-to-member messaging feature. This has been fixed.

Advanced Search Exact Matches We fixed a problem in the front-end advanced search in which the "Exactly" operator was actually behaving like "Contains" for queries on selection set attributes.

Profile "Modified By" Field When a user unsubscribed from mass email, the "Modified By" system field was not being updated. Now it is.

Profile Edit - Selection Sets When editing a profile through the front-end, selection set attributes with the values 'True' or 'False' showed '1' for 'True' and blank for 'False'. Although the values were properly stored in the database, they were rendered incorrectly. This no longer happens.

Message Report Recipients Early in the week we fixed a problem that prevented the recipients column from displaying in the Message Report.

Message Report Tagging There was a brief problem when tagging users in the message report and taking an action such as viewing the user in search results returned no users. The problem was fixed shortly after being reported.

Narrow Search The Narrow Search was working inconsistently on the front-end of the site. This was also fixed earlier in the week.

Connections Permissions The front-end Connections menu and search box were not adhering to permissions and were displaying when they should not have. These areas now follow the corresponding system and page permissions.

December 13, 2011

Article Alias Messaging We improved the messaging when changing an article's alias. The message will now show the old alias and the new, so any necessary link updates will be clear.

Non-Transaction Receipts The legacy, non-transaction receipt package limit has been removed. MemberClicks no longer limits the number of non-transaction receipts.

Receipt Details - Return Button When coming from a profile to view receipt details, the receipt list button returned administrators to the receipt list, not the profile. We've updated this so the button returns administrators to the receipt list or the profile, depending where they came from. The button also indicates where the admin will be taken to.

Message Report Performance We updated how data is loaded into the message report to improve its performance.

Message Denial Notification When an administrator denies a contact center message that is pending approval, the sender of the message will now be notified.

E-List Subscription Address Previously, users were able to subscribe to an E-List using the E-List address. This created a mail loop. Users are no longer able to subscribe to an E-List with the E-List address. Similarly, the E-List address can no longer be entered as the administrative email for the list.

Advanced Search Link We've added a link in the admin interface to allow easy access to the Advanced Search page. Look for it to the right of the Quick Search box.

Message Report Tagging When tagging multiple recipients in the message report and performing an action such as viewing in search results, no users were returned from time to time. This has been fixed so the tagged users are always returned.

Social Community Permissions The profile displaying on the My Community page of the social community were ignoring permissions. This has been fixed so the profiles that display adhere to attribute security permissions.

Profile Sort Order The profile sort order in the front-end directory was behaving inconsistently. These search results have been updated to perform the same on the admin side as the front-end.

Commas In Selection Sets When values in a selection set contained commas, these selections were not appearing in the front-end view of profiles. Now they do.

Advanced Search Intructions Instructions related to continuing education were appearing on the Advanced Search page erroneously. The appearance and placement of these instruction are both corrected.

Social Community Steam - E-List Subscriptions An issue that prevented E-List subscriptions from appearing in the activity stream of the social community has been fixed.

State Attributes In Emails When merging state attributes into emails, the display preference in the attribute properties were being ignored. This caused the full name to always be merged, even when the abbreviation was selected. We fixed this so the preference is always taken into account when merging state attributes.

Fax Sending Faxes were occasionally being sent when users had no email address and no contact center preference selected. Faxes are no longer sent in this case.

Email Anchor Tags When an anchor tag within emails directed users to a different place in the email and had tracking code inserted, the emails would not send from the contact center. Now they do.

Social Community - Message Replies In the Social Community, when a user would reply to his or her own message, the message would not display in the recipient's view of the message chain. This has been fixed so both parties can see the reply.

Contact Center Message Time Zone Contact Center messages sent as faxes displayed the time incorrectly, based on UTC. The time-zone will now display based on the time-zone set for each organization.

Message Sender Field Messages sent from MemberClicks were only displaying part of the Sender field in the message header. The full Sender field now displays.

Form Notifications The form notification service was not working for all organizations. Now it does.

Message Details PDF Export Exporting message details as a PDF was causing errors so the button was removed last week. The button is back and works as it should.

Message Report - Reply To Address When sending a copy of a Contact Center message to oneself, the Reply To address was duplicated in the Message Report. The Reply To address is no longer being duplicated in this case.

Message History Duplicates In certain circumstances, administrators viewing the Message History tab in profiles saw duplicate or triplicate messages even though multiple messages were not sent. Now, everyone sees the number of messages that were actually sent.

November 29, 2011

Message Report Performance We reduced the number of messages loading per page in the message report from 50 to 25 to increase performance of the entire report.

Message Report - Open Rates The Message Report now includes reporting on open rates for e-lists and confirmation emails. Previously, this was only available for Contact Center messages.

Search Result Group Templates When adding a group specific template in the User Search Results, MemberClicks will now pre-populate the fields from the original template saving a lot of duplicate work.

Message Report Filter There's a new filter in the Message Report which allows administrators to choose the type of message to display in the report: Contact Center, E-List or Notification.

Form Confirmation Email Reports Form confirmation emails now appear in the message report, allowing them to be easily resent. They also appear in the Message History tab of the profile for quick reference.

Message Report Recipients We fixed a problem that caused the message report to display an incorrect number of recipients after a Contact Center message had been opened.

Contact Center BCCs BCCs from the contact center were not being delivered. This has been corrected.

Message Report Receipt List When emailing a user from the receipt list, the message report did not display the correct number of recipients. Now it does.

Message Report - Tag All Messages The "Tag All Messages" feature on the message report was causing an error. The error has been fixed.

Bounced Message Details The bounced message details were unavailable since the last release. These details have been restored and are available once again in the Message Report.

Commitee Management File Sort In Committee Management, files were not sorted correctly across multiple pages. This has been fixed.

Help Center Login There was a problem logging into the Help Center for some ASA users. We fixed the problem so everyone can log in smoothly again.

November 17, 2011

Continuing Education - Inactive Programs In the Continuing Education module, a program will be marked inactive once it has reached its expired date. If a program user is in a status of applied or enrolled once that expiration period has occurred, then their status will change to inactive.

Default Avatar The Default Avatar feature was moved and renamed to Default Profile Photo. It appeared previously on the Social Community page in the Components section of the Admin page, but now it appears as part of the sub-menu on the User Search Results page.

Admin Home - Community Forum Posts The number of Community Forum Posts has been moved to the right-hand side of the page on the Admin Home Stats area.

Messaging Reports In the past, the Contact Center Report showed all messages that had been sent through the Contact Center. Now, the name has been changed to the Messaging Report because it shows all messages sent, regardless of the source, i.e. contact center, E-Lists, and notifications. The ASA users can see all the notifications that can be shown in the report, but the other users can only see what their permissions allow them to see (i.e., if you have permission to see E-list management, then you will see E-List messages).

Contact Center The infrastructure behind Contact Center messaging has been reconfigured so that we have faster send times and more reliability.

Email Attachments Some emails were including attachment links that were not actually working. Now they are taking the user to the actual attachment because the now it can be attached for bulk sends.

Committee Notification Emails Duplicate emails were being sent regarding committee notifications. One message would be set to notify the user of a new post, while another message would be sent if another user replied to that post. Now, there is one notification email for changes to committee postings.

Adding an ASA In the past if you added another ASA, you were redirected to the old product's Admin Home page. Now when adding an ASA, the system redirects you to the current/new Admin home page.

Form Reports - Credits The report found by going to Forms > Form List > Report was not listing all known sources of Credits. Now, all credit sources are accounted for and being displayed on this report.

Form Reports - Total Debits A previous fix had caused the Total Debits to appear as a $0 balance in the report found by going to Forms > Form List > Report (under any form name). The fix has been modified to now show the Total Debits on this report.

Delete Events Error Users were receiving an oops error when they would select Event Management > Current Event > Delete > Ok. Now the error has been fixed to no longer display when a deletion occurs.

E-Lists - IE 9 Issue In IE9, the E-List message module was displaying messages in a cut-off format. Now, they are appearing in full on the screen for IE9 users.

November 1, 2011

Social Community Login Links Social Community notifications for connection request and messages include a link to login. If the member is not logged in, they will now be prompted for login credentials and redirected to the message upon successful login. Previously, the members was brought to the group landing page.

PCI Compliance A security update relative to PCI compliance was made.

E-List Send Speeds An overhaul to e-list messaging has been made in order to increase send speeds.

Search Result Filters Front end search results are now able to be filtered based on alphabetical groupings.

Social Community Notifications Notifications such as new circle wall posts and circle photo uploads now trigger notifications within the social community.

Contact Center Full Screen Full screen mode in the Contact Center was not loading correctly. It's been fixed.

Site Links Links to articles using Site Links were not working with the Search-Engine Friendly URLs feature. Now the link works and no longer gives an error message.

Profile Edits When editing a user's profile on the front-end, users were able to see sections where no attributes could be seen. Now, only sections that have visible attributes can be seen.

Parent / Child Search Results The display of profile pictures in the user search results is now set in the parent template only to avoid unintended changes made within the child's template.

Admin Login SSL Error There was an unsecured element loading on the admin login page causing a SSL warning. The element has been fixed.

Data Import Display The display on the contact method page of a data import is now fitting within the screen frame.

Form Reporting We corrected a form reporting issue that caused inconsistencies in some circumstances.

Widget Manager Permissions If making changes within the Widget Manager permissions and filtering to do so, only those widgets that had changes made to them will show revised settings. Previously, unintended permission changes could occur.

FrontPage Manager When in the FrontPage Editor and making changes by hitting Save, users were not redirected back to the FrontPage Manager. Now they are.

Form Confirmation Links A problem was corrected related to the site links in form confirmations.

October 18, 2011

Social Community Email Notifications Users can now receive email notifications anytime activity within the social community occurs, for instance when someone comments on a post, requests a connection, or posts to the wall. Users can manage their notification preferences within the profile.

Social Community Search Box In the Social Community page, there was an unnecessary search box that appeared above search results. It was broken and has been removed to simplify the interface.

Google Analytics & Friendly URLs Google Analytics was not working in conjunction with search-engine-friendly URLs. This was fixed last week.

Committee Email Notifications When users commented on committee postings, members of that committee were not receiving email notifications. Now they are.

October 4, 2011

Basic Contact Logout Page We added the group specific logout page for Basic Contacts. Previously, this was only available for custom groups.

Change Profile Save Button We removed the save button from the Change Profile Picture page. It had no functionality behind it and should not have been on the page as images are automatically saved.

Parent Profiles - Linked Profiles Corrected an issue that prevented parent profiles from editing their linked profiles.

RSS Feed Subscription Errors When subscribing to RSS feeds, users were receiving 404 errors because the link was incorrectly generated. This is now fixed.

Incorrect Login Messages We ensured all sites give correct messaging to users who enter incorrect login information.

September 20, 2011

Receipt Export - Credit Card Type When revenue accounts are configured for a form, the original credit card type will now be included with the receipt export when credit card is the selected payment option. Previously, the credit card type was only available in the revenue account report,. This will make reconciliations much easier.

Category Copying When copying a category, all of the category settings and all of the articles within that category were duplicated, causing administrators headaches. We've removed the ability to copy categories to avoid unintentional article duplication.

Menu Item Aliases Underscores are now allowed in menu item aliases.

Export - Profile System Data Permissions Non-admins with the ability to export profile data were able to export the profile system data: last modified, modified date, etc. This was not intentional and has been corrected so only admins can export profile system data.

Article Copy - Parentheses When an article was copied, parentheses were added to the alias of the new article, forcing the administrator to update the alias to avoid an error message. Parentheses are no longer added when copying an article.

Article Read More Links If an article had a Read More link inserted, it was impossible to delete the Read More link. This has been fixed so the Read More links can be deleted within the editor.

IE 8 Issue There was an issue inserting site links when using IE8. This was fixed during the week.

Media Manager Files Legacy files with invalid characters could not be deleted from the Media Manager. These files can now be deleted.

Category Pagination Links Earlier in the week we fixed an issue that caused 404s when users clicked the pagination link in category blog layouts and category list layouts.

Event Calendar Registration Links Also fixed earlier in the week was an issue with links to registration forms from the event calendar infrequently opening the form as http.

September 6, 2011

Search Engine Friendly URLs Search Engine Friendly URLs for articles and menu items. Browsers and search engines will now retain www.yourorg.org/alias rather than redirecting to a long URL like www.yourorg.org/index.php?option=com_content&view=article&id=15&Itemid=74.

HTML Editor Update Updated to the latest version of the editor (TinyMCE) which makes it IE9 compatible and includes a lot of bug fixes and general improvements. More info can be found on the TinyMCE Site: http://www.tinymce.com

IE9 Compatibility Updated many areas of the application for IE9 compatibility. Major areas updated were: E-Lists, committees, attribute management, group management, system and page permissions and receipt transfer. IE9 will work in all areas of the product except the Forms Editor, which still requires use of Firefox, Chrome or IE7 or IE8.

Data Import File Speed Increase Increased the speed of data import file saving by 500%.

E-List Management Error Corrected a javascript error on the E-List Management page.

Basic Contact Permissions Corrected an issue which prevented Basic Contacts from getting all of the same permissions as public users.

Site Link Icons Added site links icons for the following file types: docx, xlsx and csv.

Advanced Search Result Numbering When using the front-end advanced search, the total number of search results was incorrectly including Basic Contacts, even thought these profiles are not included in the directory. This no longer happens.

Basic Contact Picture Display Basic Contact profile pictures were being displayed in the random member profile picture section of the Social Community. This was not intended and these pictures no longer appear.

Advanced Search Special Characters Fixed the advanced search so users in groups with special characters in the name are returned in the search results.

Search Box Numbering In some cases, the modal search box incorrectly displayed the unfiltered number of users, instead of the filtered number of users. This has been fixed.

August 23, 2011

Payflow Pro Integration Updated the integration with Payflow Pro so it now correctly passes all four pieces of information PayPal requires: Merchant, Username, Password and Partner/Reseller. This allows more advanced users to separate the Merchant and Username when configuring an account.

Permissions Load Times Updated our handling of permission pages so they load much, much faster.

Infrastructure Improvements We bolstered our infrastructure to better support the growth we've seen over the past year, especially the past few months.

Receipt List Reworked how data is loaded on the receipt list pages to ramp up performance across the application.

Profile Renewal Link Updated the system-generated link to the renewal form found in profiles. Some users reported browser errors when clicking this link; this will no longer happen.

Editing Widgets When editing widgets with the editor toggled off, administrators could not save. This has been fixed.

Menu Item Permissions Removed the ability for users without the permission to edit menu items to access the menu item manager through the admin home statistics area.

User Profile Group Edit Fixed an issue that prevented saving changes to the Group attribute when edits were made on the front-end of a user's profile.

Receipt List Corrected an issue that caused an error when accessing the receipt list from a revenue account report.

Article Messaging A warning message about editing the alias popped up when saving new articles. This was not intended and it now only appears when an article's alias field is edited.

Subdomain Issues Organizations with subdomains configured had sporadic site loading issues. This was fixed earlier in the week.

August 9, 2011

Article Permissions Sorting Added the ability to sort by title in the article permissions page, making it easier for administrators to locate a specific article.

E-Check Payments Issue There was an issue with E-Check payments showing as pending in the General Ledger when they were not pending. We fixed this earlier in the week.

Incorrect Login Messaging Clarified the language presented to users who attempt to log in with incorrect credentials.

July 26, 2011

Validation Instructions When new users require validation, we send an email to admins who are set to receive notification. The email included unclear instructions on how to validate users. These instructions have been updated.

Default Search Result Template It was possible to have one user search result template that was not designated as the default template. We've updated this so if you only have one user search result template, it will be automatically assigned as the default.

Community Forum - Post Reply Previously, it was possible to click Post Reply if a Community Forum topic was locked, resulting in an Access Denied message. We've simplified this so Post Reply is disabled if the topic is locked.

Site Links - Long File Names When editing an article and inserting links to files using Site Links, long file names were unreadable in the modal window. The organization of the modal window has been updated to resemble the Media Manager, where files are displayed in a list, allowing even very long file names to be read.

Site Links IE8 Issue We patched an IE8 issue which prevented the use of Site Links in the contact center on July 8th and the official fix was released today.

Admin Home Statistics Users with administrative rights were able to access article content through the admin home statistics area, even if they didn't have permission to edit articles. Now, only users with the ability to edit articles will be able to access articles from the admin home.

Community Forum Auto-Subscribe When replying to topics in the Community Forum, users who selected the auto-subscribe option were not always subscribed to the topic. This has been fixed so the user preference to subscribe or not will always be honored.

Bulletin Board Link In the new CMS, the Admin Home link to the Bulletin Board has been updated to reflect the change to the Community Forum.

July 12, 2011

E-List Delivery Addresses We now check E-List delivery addresses to make sure that they are not the E-List addresses. This change prevents users creating mail loops through E-Lists.

Revenue Accounts Report Added a filter to the revenue account report so receipt edits can be included with payment type filters.

User Validation Notifications Previously, invalid users who were added through an application form were not triggering the admin notification. Moving forward, the admin will be notified when a new user needs validation whether they are manually added or added through a form.

Selection Set Values Fixed an issue in which selection set values on forms were not matching values in attributes when the labels differed from the values.

Revenue Account Edits When admins edited a receipt to alter pricing, the identifier in the revenue account report showed the admin's contact name. This has been fixed to show the submitter's contact name.

Content Permissions Display Corrected a display issue on the Content Permissions page.

Search Results - Inactive Profiles Inactive profiles no longer display in the user search results on the front end of the site.

Narrow Search Filter Results Narrow search filters were returning inconsistent results on the front-end. This has been fixed.

Print Template Timeouts Altered the threshold for asynchronous print template creations, eliminating the timeout issues some users experienced.

Search Templates Optional Tag Corrected an issue in which the optional tag was not inserting any code for the user search results templates.

Group Filter Advanced Search When selecting the group filter on the front-end advanced search, all groups were displayed in the filter list. This has been fixed so only groups which the current user has the ability to see are displayed.

Site Link Preview The article preview in site links was displaying attribute IDs instead of ##attribute values## for merged fields. This is now fixed.

Search Results IE9 Issue Corrected a search results display issue within the admin template for IE9 users.

Article Search Fixed the article search function within site links. Previously, it did not return results.

Image Class Corrected an issue that caused images to have a class of "caption."

Incomplete Child Receipts Fixed an issue in which admins were unable to complete an incomplete child receipt.

Selection Set Apostrophes The advanced search was returning no results when searching for a selection set attribute that had an apostrophe in the options. This is now working correctly.

June 28, 2011

Confirmation Settings Errors Corrected Javascript errors on the Confirmation Settings page.

File Attachment Attributes Corrected an issue with uploading files to a File Attachment Attribute.

Social Community Activity Stream Corrected an issue with Social Community users not seeing their own form submissions in their activity stream.

Narrow Search Selection Sets Corrected an issue that caused Narrow Search to not work for all selection set attributes.

Sponsor Ad Interface Removed the extraneous Category Filter from the Sponsor Ads menu.

Photo Displays Corrected issues occuring with photo displays.

IE8 Image Insert Corrected an issue that caused users of IE8 to not be able to insert images into Contact Center Messages and Articles.

Search Results Corrected the wording in the new User Search Results to not specifically reference 'people' in search results.

Selection Set Data Corrected an issue where selection set data with apostrophes in the selection set did not properly display all selections while editing a profile.

Linkpoint Integration Modified the way our Linkpoint credit card integration works so administrators do not have to enter the entire credit card to perform refunds.

HTML Editor Removed the Styles drop-down from the HTML Editor.

Error Messages Modified the way that form error messages display to use the label of the form field instead of the export name.

Address Verification Updates Corrected an issue where updates made via Address Verification were not being reflected in User Modification Update emails.

Selection Set Messaging Improved the messaging displayed to an administrator when selection sets are changed from Multiple to Single-type.

Profile Edits Corrected an issue that caused Profile edits to not save in specific cases.

June 14, 2011

Receipt Export - File Paths Added full file paths for receipt exports.

Community Forum - Review Email Added an automatic email sent to moderators of the Community Forum when the Review option is turned on for a forum.

Form Field Selection Corrected an issue where the selection for a form field was changed to the default value while editing a form submission.

Document Uploads Corrected a browser error generated when uploading a document to the Media Manager while editing an Article.

Firefox 4 Issue Corrected an issue where the Site Links window did not fully load while editing articles in Firefox 4.

Menu Item Permissions Corrected an issue where moving a menu item from one menu to another removed its permissions.

Social Community - Report Items Corrected an issue that caused a dialog box to not fully load when reporting items in the Social Community.

IE 9 Issue Corrected an issue where users of IE9 were not able to create discussions in Circles.

Selection Set Exports Corrected an issue where selection set attribute export values were being displayed instead of the label value in profiles.

Adding Menu Items Corrected an issue that restricted some users from adding new menu items.

Narrow Search Results Corrected an issue that caused the Narrow Search page to not bring back appropriate results for some attributes.

Tagging Profiles Corrected an issue that caused tagging to not work for groups that did not have the Social Features permission.

Hidden Profiles In Search Results Corrected an issue that caused hidden profiles to be displayed in Advanced Search results.

Administrator Permissions Corrected an issue where administrators could not see all attributes assigned to groups when logged in to the front end of an organization's website.

Contact Center Attachments Improved error messaging that displays if a Contact Center attachment is added that puts the total message over 1 MB.

June 8, 2011

iPhone App - New Icon Created a new icon for the application.

iPhone App - Calendar Integration Events can now be added directly to the iPhone calendar.

iPhone App - Phone Numbers Phone Number fields can now be pressed to launch a call to the user.

iPhone App - Login Turned off autocomplete for the login screen on the iPhone app.

iPhone App - Event List Enhanced the messaging that appears to users attempting to view an empty events list.

iPhone App - Email Links Email addresses can now be pressed to launch an email in the iPhone mail client.

iPhone App - Update Alerts Added ability to alert users that a new iPhone app has been released within the old version of the app.

iPhone App - Profile Save Corrected an issue that did not allow users with v4.2.1 iOS to save their profile.

iPhone App - Logouts Corrected an issue with the iPhone app not being able to log the user out in specific cases.

iPhone App - Date / Time fields Corrected an issue with Date and Time fields not displaying correctly in profiles.

iPhone App - Searches Corrected an issue where some searches returned errors in the Directory area.

May 31, 2011

Search Results - Tagging Added tagging functionality to the Social Community Search Results pages.

Search Results - Summary Info Added Search Results Summary information on the Social Community Search Results pages.

Web Links Added functionality to open web links within search results templates in a new browser window.

Attributes - Country Type Added Palestine to the Country-type attribute.

Direct Logins For Links Added functionality to display a login option for users attempting to access Articles, Categories and Menu Items without permission.

E-Lists - Out-Of-Office Notifications Added additional scenarios to limit out-of-office emails from flooding E-Lists.

Social Community - Configuration Simplified the layout and options of the Social Community Configuration page.

Google Analytics Help Link Corrected an issue where the Google Analytics Help link directed the user to the incorrect page.

Narrow Your Search Filters Corrected an issue that caused the Narrow Your Search page filters to not be correctly applied.

Parent/Child Form Errors Corrected an error caused by editing certain types of Parent/Child Event Registration form receipts.

Mini-Calendar Display Corrected an issue that caused mini-calendars to not display properly.

Duplicate Attribute Data Corrected an issue that caused some organizations to have duplicate attribute data.

Form Field Error Messages Clarified form error messaging to reference the form field labels instead of form field values.

Forum Subscription Notifications Removed "Dear" from Community Forum subscription notifications.

Group Management Corrected an issue that caused an error message in Group Management when adding new groups.

Exports - Hidden Attributes Corrected an issue with hidden attributes not being exported through the Export Center.

Advanced Search - Attribute Display Corrected an issue that caused available attributes to not be displayed for public users on the Advanced Search page.

Advanced Search - Selection Sets Corrected an issue that caused deleted selection set attribute values to display as available search options on the Advanced Search page.

Search Results - Attribute Display Corrected an issue that caused attributes to be displayed in search results templates for users who did not have appropriate permissions applied.

May 17, 2011

Exports - Customized Selections Improved the Export functionality to allow customized Exports based on user permissions.

Exports - File Paths Improved the Export functionality to include the full file path for all attachment type attributes.

General Ledger - Date Filters Improved the General Ledger page to be allow filtering by date.

Search Result Templates - Links Improved the functionality of the User Search Results templates to automatically render email addresses as links.

Attribute Security Improved the Attribute Security page to keep the user on the group after saving instead of redirecting to the first group alphabetically.

Forms - Admin Submissions Improved the way admins take forms on behalf of users in organizations using the new content management system.

Social Community - Activity Stream Updates Added Community Forum usage to the Activity Stream in the Social Community.

Social Community - Narrow Search Updated the Narrow your Search page in the Social Community.

Social Community - Message History Updated the Message History - View Message page in the Social Community.

Search Result Template Naming Added ability to change the name of an existing User Search Result template.

Search Result Templates - Profile Photos Added an option to allow admins to choose if User Search Result templates will display Profile Photos in the template.

Social Community - View All Members Removed the number of members that appeared next to "View All Members" on the Social Community home page.

Profile - Dues Renewal Link Created functionality to allow the "Renew" link option that can be set on renewal forms to be inserted into the new Social Community My Profile view.

Committee Message - Periods In Subjects Corrected an issue caused by periods in Committee Message subjects.

Group Permissions - Copy Group Corrected an issue where copying a group did not copy all permissions to the new group.

Admin Home - Display Fix Removed custom page package limits from displaying on the Admin Home page for organizations using the new content management system.

Print To PDF Icon Corrected an issue where the Print to PDF icon was not being displayed correctly in specfic articles.

Revenue Account Reports - Test Transactions Corrected an issue where test transactions appeared in Revenue Account Reports.

Social Community - Email Address Display Corrected an issue with non-Contact Center-type email addresses displaying incorrectly while viewing a profile in the Social Community.

Social Community - E-List Subscriptions Corrected an issue with users not being able to edit their E-List subscriptions via their Social Community profile.

Social Community - Saved Searches Corrected an issue with Contact/Print/Export buttons not working with specific Saved Searches in User Search Results in the Social Community.

Event Calendar - IE Issues Corrected an issue that displayed a security warning to specific users accessing the Event Calender in IE.

Category Blog Layout - Spacing Corrected an issue with extra line spaces appearing in the Category Blog Layout.

Contact Center - Cancel Messages Corrected a Contact Center issue where the "Cancel Message" option was available after the message send was complete.

E-Lists Corrected an issue that caused E-List messages to be delayed if messages were submitted without a sender email address.

Search Results - Links Corrected an issue where links in the new User Search Results do not open in a new window.

May 3, 2011

Payscape Payment Processing Implement the new Payscape payment processing option.

Social Community - Default Profile Photos Created functionality for Social Community administrators to set organization-wide default profile photos.

User Search Results Templates Added a new permission to allow admins to limit the ability of users to Access User Search Results Templates.

Contact Center - Cancel Messages Added functionality to allow admins to cancel messages sent through the Contact Center.

Profile - Selection Sets Hid selection set attributes while viewing a profile when no value or the |EMPTY| value has been selected.

Profile - Display Sections Created functionality to limit the display of a section on a profile if a user viewing the profile does not have the permission to view attributes within the section.

Simple Search Redesign Redesigned the simple search page to better match the Social Community experience.

Reported Items - Confirmation Created a confirmation message when removing reported items from the View Reported Items page.

Profile - Save Button Updated the location of the top Save button while editing a profile.

Social Community - Search Attributes Modified the Social Community advanced search page to limit the attributes in search criteria fields to ones that the user has permission to view.

Committees - Message Subjects Corrected an issue caused by periods in Committee Message subjects.

Forum Notifications Corrected an issue with forum post/edit notifications not being sent out.

Discount Codes Corrected an issue with editing discount codes that use alternate pricing.

Social Community - Circles Corrected an issue with the "Viewing circles by category" dropdown box in the Social Community Circles Management page.

Search Icon Created an improved version of the magnifying glass search icon in the social community.

View Reported Items Corrected an issue that caused a blank modal window to be displayed when blocking a user via the View Reported Items page.

Search Results - Optional Tags Corrected an issue that caused multiple optional tags on the same line of a search result template to not display attributes.

Search Results - Selection Sets Corrected an issue in search result templates that caused selection sets with |EMPTY| selected to appear when optional tags are used.

My Community Menu Moved the location of the My Community menu item under Components instead of Database.

Profiles - IE9 Issue Corrected an issue with viewing social community profiles caused by IE9.

Form Display - Selection Sets Corrected an issue that caused selection set attributes with values that contained quotation marks to not display correctly on forms.

Form User Report Corrected an issue with the Form User Report that caused receipt data to be omitted in specific cases.

E-List Option Corrected an issue where the E-List option was not appearing under the My Features menu item.

Import - Selection Sets Corrected an issue that caused new selection set attributes being imported to default to radio button display.

Expiration Dates Corrected an issue that caused Expiration Date values to not display in social community profile views.

Parent / Child Saved Searches Corrected an issue that caused saved searches containing parent/child users to be returned correctly in the social community.

Avatar Thumbnails Corrected an issue with the size of the draggable area on avatar thumbnail creation.

Social Community - Advanced Search Corrected an issue with the way groups were being presented on the social community advanced search page.

Contact Center - Time Zone Corrected an issue that caused the organization time zone to not be taken into account in the Contact Center.

Social Community - Icon Display Corrected a display issue with certain icons in the social community.

Selection Set Filter Size Corrected an issue with selection set attribute filter box sizes being ignored in the new social community profiles.

Advanced Search - Attribute Order Corrected an issue that caused the ordering of attributes on the advanced search page to display incorrectly.

Duplicate Help Links Corrected an issue where two Help links were displayed on the User Search Results page.

Print Versions - IE8 Issue Corrected an issue that caused email addresses to appear incorrectly in print versions of articles in IE8.

Selection Set Checkbox Columns Corrected an issue that limited selection set checkbox attributes from being displayed in multiple columns.

Form Submission - Profile Information Corrected an issue with primary profile information being overwritten with secondary profile information during form submission in specific cases.

April 6, 2011

Brand New User Profiles Click here for all the details about our new user profiles. User profiles have been completely overhauled, making them easier to use, better looking and more engaging. Your members will feel empowered to take ownership of their information!

New Social Community - Connections Click here for all the details about connections. Users can designate their peers, friends and associates as "connections."

New Social Community - Circles Click here for all the details about user circles. Users can create their own circles for member interest groups, allowing them to self-organize.

New Social Community - Activity Stream Click here for all the details about activity streams. Users will see their connections' recently uploaded photos, comments, e-list postings and more on their profile page.

New Social Community - Member-To-Member Messages Click here for all the details about member-to-member messages. Users can send member-to-member messages to their connections and admins can send messages to all users.

New Social Community - Photo Galleries Click here for all the details about photo galleries. Users now have their own individual full-featured photo galleries.

New Search Results Templates Click here for all the details on our new, redesigned search results templates.

New Advanced Search Page Click here for more information about our redesigned advanced search page.

User Modification Report We removed Usernames and Passwords from the User Modification Report.

Committees - Message Subjects Corrected an issue caused by periods in Committee Message subjects.

March 22, 2011

Receipt Transfers Improved the administrator experience when transferring receipts by redirecting the user back to the receipt inbox with improved messaging.

Group Logout Page Removed the Set Logout area from the edit group page in the old content management system. Only new CMS groups can have custom logout URLs set.

Parent / Child Profiles - Edit Attributes Corrected an issue that caused some parent profiles to be unable to edit attributes in their linked child profiles.

Insert Site Links In Chrome Corrected an issue that caused our Insert Site Links functionality to not work within the Google Chrome web browser.

Form Payment Information - Recurring Transactions Corrected an issue that caused a form error for ASA users when entering payment information while taking a form with a large number of recurring transactions.

Revenue Account Report - Currency Symbol Corrected an issue in the Revenue Account Report where the dollar sign was always displayed regardless of currency type.

Event Management - Insert Image Icon Corrected an issue where the insert/edit image icon in Event Management incorrectly displays the Image Library list from the old CMS.

Form Receipt - Document Uploads Corrected an issue that caused ASA users using IE8 to experience a security error when uploading a document to a completed form receipt.

Header / Footer Attribute Display Corrected an issue in the new CMS where attributes were not being displayed in the header and footer.

Saved Search Order Corrected an issue where the Saved Search order was not being shown in the same order on the administration side and the front-end.

Reports - Member Summary Corrected an issue in the Member Summary Report that caused long email addresses to not be completely displayed.

March 8, 2011

System Wide Field Labels To avoid confusion, a group of field labels were changed from "Page Name" to "Shortcut Name" on the following areas: Admin Pages, System Pages, Add an Article, Add a File, Add a Saved Search, and Add an External Link.

Attributes - Picture Description Updated the Picture attribute description in Attribute Management to add clarification.

Forms - Return To Search Results Made it easier to return to search results while searching and viewing form receipts in Form Management.

Attributes - Selection Sets Creating new selection set attributes now default to selection set display instead of radio buttons.

Forms - Delayed Billing Added a new setting for Delayed Billing in forms to display the delayed billing charge date on the payment page.

Forms - Messaging Corrected an issue that caused certain users to receive a "You don't have permissions to see this article" message after filling out a form.

Forms - Attachment Uploads Corrected an issue that caused certain users to experience a timeout error when uploading an attachment on a form.

Revenue Account Report Corrected an issue that caused the Revenue Account Report to specify an incorrect identifier when certain users took a form on behalf of another user.

Printer Friendly Page Corrected an issue that caused a client's Printer-Friendly Page functionality to fail.

Print Center - IE8 Issue Corrected an IE8-related Print Center issue.

Payment Processing - PayPal Corrected an issue where some instances of PayPal Express were not connecting to PayPal.

Community Forum - Edit Posts Corrected an issue with the Community Forum where some groups with edit permission could not edit posts.

Parent / Child - Attributes Corrected a Parent/Child issue that caused some parents to be unable to edit child attributes.

Events - Mini Calendar Corrected an issue with the Mini Calendar not showing all events in some organizations.

Forms - Discount Codes Corrected an issue where discount codes on a form made Form credits and debits have a large discrepancy.

February 22, 2011

Forms - Discount Codes Added a discount code reminder for forms using discount codes.

New CMS - Page Permissions Corrected an issue that caused the Page Permissions page to not save correctly when using the new content management system.

Expiration Dates Display Corrected an issue that caused Expiration Dates merged into pages to not display correctly

Profiles - Secondary Profile Info Corrected an issue where Secondary Profile Information was being lost if a user attempted to submit without filling out all required fields.

Waitlist Messages Corrected an issue that caused Waitlist Messages to be displayed twice in certain cases.

Print Icon - Alt Value Corrected an issue with a Print icon's alt value.

Media Library - Uploads Corrected an issue with Media Library uploads.

Contact Center - Inserting Images Corrected an issue with inserting an image into a Contact Center message from the front end of the new content management system.

Contact Center - Bounced Messages Corrected an issue where bounced messages did not match recipients.

Committee Mgmt - Messages Corrected a display issue experienced when adding Committee messages.

February 8, 2011

Revenue Account Report - Payment Filter Added a new Payment Method filter to the Revenue Account Report. This improvement will make it easier for administrators to reconcile credit card statements.

Group Management - User Counts Added user counts next to the name of each group in Group Management. This will allow administrators to easily see how many users are in their groups while editing.

CMS - Login Streamlined the new content management system login page to remove the unused "Languages" drop-down option.

Contact Center Added new dedicated Contact Center agents to process messages sent to large numbers of recipients.

Form Confirmation - Currency Display Corrected an issue where the currency was not being displayed on some "Total Due Now" merge fields in form confirmations.

Contact Center - Saved Messages Corrected an issue where a Saved Messages icon was missing in certain cases.

Community Forum - Profile Photo Corrected an issue that caused certain users' profile photo to not display in their Community Forum posts.

Parent / Child Profiles - Groups Corrected an issue that allowed Parent users to modify the group field of their child users.

Forms - Date Limits Corrected an issue with specific forms being allowed to be completed outside of form Date Limits.

Admin Home Corrected an issue where administrators were not able to see over 20 Admin Home items per section.

Attribute Descriptions Corrected an issue with administrators not being able to view Attribute descriptions.

Form Attachments - Timeout Corrected an issue with forms timing out due to attachments on a form.

Forms - Form View Corrected an issue with forms not being cut off in certain viewing scenarios.

Committee Mgmt - Messages Corrected an issue that did not allow some Committee messages to be posted.

January 25, 2011

Forms - Passwords Added the ability for form users to change their passwords at the end of a form in the new content management system.

Admin Menu - Saved Messages Added a new icon for the Admin Home submenu "Saved Messages" link.

Parent / Child Renewals Corrected an issue where Parent/Child renewal forms were not moving inactive children to active status.

Forms - Check-In Corrected a "Page Not Found" error on the Global Check-in Help Link.

Forms - Receipt List Corrected an issue where the Receipt List link displayed in the wrong place.

Contact Center - Saved Messages Corrected issue where Return to Contact Center link did not work after viewing Saved Messages.

January 11, 2011

Global Check-Ins We have now allowed all ASA users to perform Global Check-ins in their upgraded CMS organizations. In the past, only MemberClicks could perform the check in. This caused delays for clients in cases where MemberClicks was closed for the evening or weekend. Now, any ASA user can find the Global Check-in option under the Website drop-down menu.

Contact Center - View Saved Messages Admins now have the ability to add a link directly to the "View Saved Messages" page from their Admin Home page and Admin Home Submenu. Now admins will not be forced to run a search before accessing this page.

Form Editing - Alert Message Added a confirmation message to alert users if they attempt to remove date-based pricing while editing a form. This new messaging should help cut down on admins accidentally removing date-based pricing.

Receipt List Link Added a button to the View Form Receipt page that allows users to return to the Receipt List in a single click.

E-Lists Fixed an issue with E-Lists that caused duplication to occur when users sent the same message to multiple E-Lists.

CMS Upgrades Fixed an issue that prevented file permissions from being moved over to the new, upgraded content management system.

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