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Jobs: Director of Software Implementation


MemberClicks is looking for a dynamic, SaaS experienced software implementation leader to join our Atlanta headquarters. In this position, the candidate will lead a team of Implementation Specialists to complete SaaS software implementations for associations. Facets of the implementation process include working with databases, online forms, online communities and front-end websites. The right candidate should be comfortable working complex, data-driven SaaS products and an excellent communicator capable of explaining technical concepts to non-technical audiences. Customer focused, organized, and driven by solving problems will contribute to your overall success.

How do you know if you're a fit for this job? Can you answer affirmatively to these questions?

  • Are you a process person with a penchant for continually refining and improving business processes?
  • Are you extremely well organized?
  • Do you enjoy problem solving?
  • Are you a fast worker and quick learner?
  • Do you thrive in a dynamic work environment?
  • Are you a team player?
  • Do you have strong attention to detail?
  • Do you have experience growing people and teams?

Second, you must have the required skills and training to fill the role:

  • Internet and browser savvy (cross platform, Windows/Mac)
  • Exposure to HTML and CSS
  • Customer advocate
  • 3-5 years of project management experience in a technology environment
  • Experience leading and growing teams
  • Experience working directly with challenging customers
  • Strong Salesforce CRM experience

Finally, we hope that you value working in a casual and fun, yet professional environment, and the opportunity to have a role in providing a refreshing experience to our client base. If your idea of an ideal work environment includes starched shirts, cubicles and red tape, then this job probably isn't for you!

For immediate consideration, contact MemberClicks at [email protected] and put “Director of Software Implementation” in the subject line.

    MemberClicks was named one of the Best Places to Work in Atlanta by the Atlanta Business Chronicle in 2015 and 2016.

    Why is MemberClicks a great place to work