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Small Staff Appreciation Month: The Winners In lieu of a Friday Top Five post today, I wanted to share the winners of our Small Staff Appreciation Month giveaway instead! It's been an exciting month as we had daily...

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Put Your Website to Work For You: A/B Testing By Adam Kearney, MemberClicks Creative Director You’ve been tracking your website’s performance and optimizing it to perform better for search engines. Now it’s time...

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Splash: Refreshment For Your Small-Staff Organization Rss

How do you recognize your staffers, volunteers and members?

Posted on : 14-06-2010 | By : Shannon Otto | In : behind the scenes, interpersonal relationships, member relations, volunteer relations

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Everyone likes to be recognized for a job well done. And although it’s difficult to give someone enough praise for their good work, I think it’s important for all types of organizations to participate in and develop solid recognition programs for their staff members and volunteers.

This week, MemberClicks will host the Second Annual Clickies (loosely modeled after The Dundies of NBC’s “The Office”), so I’ve been thinking a bit about how organizations could develop their own recognition programs. Our awards are both serious and lighthearted, and embody the unique atmosphere of our office.

Beyond an annual awards dinner, though, what can your organization do to recognize the people who contribute positively?

- Start an “employee of the month” program, but make sure it has clear benefits, such as a gift certificate or premium parking space
- An extra paid day off
- A certificate, trophy or plaque
- A cash bonus
- Gift certificates to a nice restaurant or movie theater

I think setting one day aside each year to recognize everyone’s unique contributions isn’t too much to ask of an organization. If your organization has 10 or fewer staff members, consider including the active volunteers who really help run the association.

Recognizing key staffers and volunteers at your annual meeting is certainly important, but be sure to keep the ceremonies brief. Everyone likes to be recognized in different ways. For some, hearing a simple “good job” often is enough. Others prefer more formal types of recognition, and others still find the more casual awards fun.

However you choose to recognize your staffers, volunteers and members, be consistent, keep it fresh and don’t take them too seriously. Be sure the recognition program fits your association’s culture, and no meaningful contribution is too small to be recognized.

Image via Kevin Patrick, MemberClicks director of product experience

Could an unconventional recognition program work for you?

Posted on : 30-12-2009 | By : Shannon Otto | In : volunteer relations

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Who doesn’t love a good recognition program? No matter how big or small the achievement, I think we all enjoy a little positive reinforcement. But could a more unconventional program work for your organization?

This post was inspired by an old Acronym post about its unique recognition program – when someone achieves something noteworthy, a bell is rung throughout the office.

Some people may find this annoying, and I’m sure if used too liberally, it would be a little grating. But if you work for a small-staff association, I think something like this is a fun idea. Another option (perhaps for slightly larger associations) is to host a staff meeting every quarter and recognize people’s achievements.

At MemberClicks, we hosted the First Annual Clickies (loosely based on Michael Scott’s “Dundies” on “The Office”) last March. In addition to the more serious awards, people received semi-silly awards that garnered lots of laughs and allowed them to recount the past year.

Of course, the possibilities for recognition programs are nearly endless. You can host a ceremony at your annual meeting or conference, but be aware that many people find them too long and tedious. Recognize when members reach milestones such as five, 10 or 15 years of membership.

Keep in mind that not everyone likes to be recognized the same way. I’ve been discussing more casual recognition programs, but of course, formal options are often necessary (and important). And don’t forget to recognize your volunteers! Without volunteers, your organization likely wouldn’t function as well as it does.

How can your association recognize milestones in a fun, unconventional way?

Image via Kevin Patrick, MemberClicks Director of Product Experience