Here at MemberClicks, our customers are without a doubt No. 1 – and that’s we love to spotlight some of the newer members of our community on this blog. We work with some great organizations, and it’s always interesting to find out more about each one’s history and mission.

Tempo Madison is an invitation-only network in Madison, Wisc. for women leaders. Formed in 1975, there are about 250 members, and each represents a variety of industries and executive positions. Its mission is to encourage the advancement of women in leadership positions, and it achieves that through mentoring, service and networking opportunities. According to its history, the first meeting was in a living room! We’re proud to work with an organization that has come such a long way in a relatively short time!

The North Carolina American Water Works Association and the North Carolina Water Environment Association is a combined volunteer association. Its mission is to protect public health and the environment through water and wastewater education and service. They offer educational events at schools – including maintenance technologist school and certification – as well as seminars and conferences throughout the year.

Dedicated to protecting and enhancing the Pilates method created by Joseph Pilates and his wife Clara, the Pilates Method Alliance guides the practice of all PMA certified and non-certified instructors. In order to help prevent confusion and controversy over the method (which can lead to severe injuries), PMA has developed a standard set of industry performance parameters. As you may know, Pilates has become more popular throughout the last 15 years (I used to practice!), and it’s so important to prevent careless injuries.

We’re excited to work each of these groups. Welcome to the MemberClicks community!

If you work with MemberClicks and would like your organization spotlighted on Splash, please e-mail me at shannon@memberclicks.com.

Happy Friday! Before I share my favorite association management blog posts of the week, though, I wanted to welcome one of the newest members of the MemberClicks family. The San Diego Architectural Foundation recently joined us, and we’re excited to begin working with them.

The organization has a great mission of educating students, emerging professionals and the community about the value of design excellence. It also sponsors the Community Vision Award, which recognizes outstanding urban infill projects, and has numerous scholarship programs for emerging professionals in San Diego’s architectural community.

And now, here are my top five favorite association management posts from this past week!

1. Tony Rossell at the Membership Marketing Blog had a great write-up about the growth of membership loyalty programs. According to a study he cites, the challenge isn’t getting members — it’s keeping them engaged enough to take advantage of the membership.

2. I loved this post from Dear Association Leader, about how to delegate. I’m sure this is a problem for many small-staff associations who have little manpower, but delegating involves finding the right person — you don’t always have to do something yourself to get it done correctly.

3. Huge conferences can be extremely intimidating, which is why I thought this post — “How to save attendees from networking hell” — was so great. There are some great tips here. Attendees want to connect with other people, but it can be overwhelming at times.

4. Jamie Notter wrote about being human in organizations. No matter the size of your organization, remember that the people you work with are people first and foremost — leadership skills have to evolve to take feelings and emotions into account. Jamie writes, Dive straight into the human side. That’s where the growth is.

5. I’ve said before that I love all things pop culture, and Shelly Alcorn’s blog is right up my alley! This week’s post focused on associations becoming “experience brokers” rather than “information brokers.” She kicks off the post with lyrics from the Red Hot Chili Peppers, and discusses how associations should get people to analyze rather than just acquire information. Love love love it.

And that does it! I hope everyone has a fantastic weekend!