Ah, baseball season. Outdoor stadiums, peanuts, tailgating, city rivalries … Not for nothing is baseball called “America’s pastime.” Since I like to find parallels between sports and associations, I thought I’d use the beginning of the season to reflect a bit on associations and baseball.
What does baseball have in common with associations, you may be wondering. Well, it took a little thinking, but here’s my take.
Now, this may not be true for everyone, but personally, I find it a little difficult to concentrate on a baseball game if I’m watching it on TV. Baseball doesn’t share the fast pace of my favorite sport (football), so I much prefer attending baseball games in person.
And honestly, the same principle applies to conferences and events. Although many associations are making more efforts to include and encourage virtual participation, it’s still a fairly passive activity for many people. They can share their thoughts and reflections via Twitter and blogs, but without actually being there, they’re still missing that special something that makes in-person attendance so special.
For all the talk about virtual attendance and participation, it’s hard to deny that actually going to a conference is more fulfilling, just like attending a baseball game in person is usually more fun.
So what can your organization do to ensure virtual participation is as engaging as possible?
Many advertisers air commercials encouraging people to follow then on Twitter, send a text message to donate money to a cause or send a text to receive mobile updates. I think a lot of conference organizers and sponsors have similar offerings – mobile, especially, is important right now, and will hopefully continue to gain traction among associations.
Does your association announce an official hashtag for its conference or meeting? Twitter users can follow the updates in real-time, and not only can they see what other participants have to say, they also can meet new people with similar interests. Is there an official blog or online hub for all attendees — in-person and virtual — to share feedback, reactions and thoughts?
The Internet and mobile technologies allow people to participate in events from a distance, but there’s still a certain something that in-person attendance gives us.
The more associations can replicate an in-person event for virtual attendees, the higher participation will be. (I’m thinking non-dues revenue here…) In the past, baseball franchises could rely on fans’ emotional attachment for television ratings, but with more and more media channels vying for people’s attention, it’s difficult to capture viewers now. However, new revenue sources and advertising opportunities are opening up as more Web sites (such as ESPN.com) begin live-streaming games and showing online “gamecasts” for those who pay for premium memberships.
Associations can do something similar — offer reduced rates for virtual attendance and stream sessions and keynotes live. I’m sure some organizations do this already, and I’m curious about their results, especially if your organization is a small-staff. Have people participated virtually? What feedback have you gotten?
Most of us probably agree that there’s nothing like experiencing an event in-person, but with a little bit of ingenuity and technology, associations can create a meaningful virtual experience, allowing people can participate and receive valuable information from afar.
Play ball!
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