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MemberClicks' Great Small-Staff iPad Giveaway When Apple made its big iPad announcement, we started thinking ... How could small-staff associations use the iPad to manage their business operations? We were intrigued,...

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Working virtually: How one small-staff does it I had a chance Tuesday to speak with Debra Helwig (you may know her on Twitter as @dhelwig) to find out more about her organization's operations. Debra is the marketing and...

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Introducing ... The Small-Staff Journal Happy Monday! I hope everyone attending ASAE's Great Ideas Conference made it to Colorado safely, and if you're not able to be there in person, be sure to follow the Twitter...

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Splash: A Blog from MemberClicks Rss

MemberClicks: Coming soon to a city near you!

Posted on : 18-03-2010 | By : Shannon Otto | In : behind the scenes

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I’m so excited to announce a new program we’re launching: Lunch With MemberClicks. Starting April 7 in Atlanta, team members are going to travel around the country to meet with association professionals, talk about technology and treat them to lunch.

Here’s the first few months of the lineup:

April 7: Atlanta
April 21: Washington, D.C.
May 5: New York City
May 6: Boston
May 19: Chicago
June 1: Orlando
June 2: Raleigh

Why should you come? Networking opportunities, discussions about membership management, event maximization, e-marketing, social media and payment processing. We’re really excited to meet with association professionals (especially those of you at small-staffs!) in each and every city.

Everyone who comes will receive a complimentary lunch and have the opportunity to meet with other association professionals in the area.

If you live in one of those cities and have a restaurant suggestion, feel free to e-mail me at shannon@memberclicks.com. (That’s my own little attempt to get some crowdsourcing action in here!)

For more information, including registration info, click here.

We can’t wait to meet you!

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Meet our ASAE Technology Expo Team: Duncan McCreery

Posted on : 03-02-2010 | By : Shannon Otto | In : behind the scenes, employee spotlight

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Since the 2010 Technology Conference and Expo is next week, I wanted to introduce everyone to the MemberClicks team members who will be in Washington DC. Last week, I introduced you to Solution Adviser Hannae Berhanu. This week? Customer Maximization Lead Duncan McCreery.

Duncan has worked at MemberClicks for two years now, and just recently moved into the Maximization Team Leader position. Prior to that, he was a solution adviser, and helped implement more than 50 small-staff associations during his time in that role.

Last fall, we developed the Customer Maximization Program to ensure that we always stay engaged with our customers and be certain our solution meets their ever-changing technology needs. As Customer Maximization Lead, Duncan trains our organizations’ administrators each month to help them put their data to better use and get the most from their MemberClicks solution. He focuses on enhancing our customers’ knowledge and use of the MemberClicks solution through trainings, consultations and optimizations.

Because we serve so many different organizations and their purposes and missions run the gamut, Duncan enjoys the change that comes with his role each day. Prior to joining MemberClicks, Duncan was an English teacher in Russia, which is a huge asset as he assists and trains customers. And his interest in the ever-expanding world of technology doesn’t hurt, either!

When he’s not helping our customers offer amazing membership experiences, the Cleveland native (and huge Browns fan) likes to read fiction and newspapers, and also brush up on his Russian. He’s looking forward to meeting with as many small-staff association staffers as possible, and is always ready to chat about technology solutions, whether MemberClicks is the right fit for you or not.

For more information, feel free to e-mail Duncan at duncan@memberclicks.com, or reach out to him on his LinkedIn page. And please stop by booth 326 next week at the Technology Conference and Expo!

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MemberClicks 2010: Our biggest update ever

Posted on : 02-02-2010 | By : Shannon Otto | In : behind the scenes, resources

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I’m so excited to announce the official release of MemberClicks 2010! Our development team has been working day and night for months to make this our biggest and most feature-rich update ever. We’ve been working with small-staff associations for the past 12 years, and we’ve taken their suggestions and our collective learned knowledge to produce a huge overhaul. It’s a new day!

We’ve introduced so many awesome changes that can help small-staff organizations run more smoothly and efficiently.

We’ve replaced our Web site management system with a better, easier to use Web site/Content Management System that offers unprecedented power and options. In addition to its ease of use, there are new polls, sponsor ad management and page sections that can display based on permissions. This new CMS is extremely sleek, and we’re excited for our customers to start using it.

Our database packs an even more sophisticated punch with the powerful extension of parent/child features and committee management. The new form editor allows for easy form creation and editing by simply dragging and dropping fields. Our E-List manager also got a huge facelift. E-Lists can now be created and configured through the solution, and administrators can quickly subscribe or remove users to and from e-lists.

With MemberClicks, there are many more options available now to help small-staff associations offer amazing member experiences and put their data to better use. Better-organized data means better operations, and we’re so excited to help small-staff associations save more time and money with these refreshing features.

If you want to learn more, click here or shoot us an e-mail at sales@memberclicks.com.

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Meet our ASAE Technology Expo Team: Hannae Berhanu

Posted on : 27-01-2010 | By : Shannon Otto | In : behind the scenes, employee spotlight

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Since the 2010 Technology Conference and Expo is rapidly approaching, I wanted to introduce everyone to the MemberClicks team members who will be in Washington DC. I’ll be profiling one Clicker this week and one next week. First up? Solution Adviser Hannae Berhanu. (Pronounce her first name like you would the capital of Hawaii: Honolulu.)

Hannae has worked at MemberClicks for almost three years, and she’s been a part of implementing solutions for more than 300 small-staff associations during that time! Not only is she a fantastic problem solver, Hannae always has a positive outlook and her amazing attitude is infectious in the office.

These skills are a great asset as she helps organizations find the most appropriate technology solution, whether it’s MemberClicks or not. She’s always able to maintain a good perspective when working with potential customers and has a knack for listening to and understanding their needs.

Hannae is looking forward to meeting as many small-staff association professionals as possible in Washington DC and she’s psyched to learn more about their technology issues and needs. Whether MemberClicks is the right fit for you or not, she’s happy to discuss your technology needs and point you in the right direction.

When she’s not advising associations on membership- and data-management technology, the Georgia State University graduate likes to watch independent and foreign films, as well as makeover shows. Hannae also loves spending time with her family and trying new restaurants in the Atlanta area.

For more information, feel free to e-mail Hannae at hannae@memberclicks.com, or follow her on Twitter at @hannaeb. And don’t forget to stop by and say hi at Booth 326 in a few weeks!

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Are you going to Tech10?

Posted on : 20-01-2010 | By : Shannon Otto | In : behind the scenes, resources

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I’ve briefly discussed before ASAE and The Center’s 2010 Technology Conference and Expo, but it’s now less than a month away!

MemberClicks is so excited to be participating in the Washington, D.C. event next month! Representatives have attended every year since 2000, and each year has been a fantastic experience.

Stop by booth 326 at the show for a button!

“We always look forward to great learning opportunities to share our collective experience and knowledge from dealing with small-staff associations, but also to listen and learn about more needs of today,” MemberClicks President Thomas Howard said about the event.

We’re especially psyched the event has been expanded this year to add educational programs geared toward small-staff associations. For the past 12 years, our solution has been specifically targeted to meet their needs, and we’re always interested in learning more about our existing and potential customers’ needs.

“Small-staffs have historically been underrepresented and we are proud to champion their needs and place the spotlight on them,” Howard added. “Many companies have maneuvered to be able to serve this largest and fastest growing segment, but we’ve been all about small-staffs since day one.”

Come visit us during all expo time slots at Booth 326! And if you’re on Twitter, be sure to follow the hashtag #Tech10 before, during and after the event to see what attendees and exhibitors are saying!

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