Leading vs. Managing: A book review
Posted on : 10-26-2009 | By : Shannon Otto | In : general leadership, human resources, social media
Tags: association management, book review, change, leadership, MemberClicks
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Seth Godin‘s book “Tribes” is written exactly like his blog — that is, it’s not difficult to read at all. In fact, “Tribes” reads like dozens of Godin’s blog posts put together. There are no traditional chapters, and I got through all 147 pages in a single afternoon.
I’m a pretty speedy reader, but perhaps I should have taken my time with this one. I think “Tribes” would have been better if it had been delivered as a speech, and while it didn’t inspire any huge revelations, I did like the overall theme: people should lead rather than manage.
Peppered with real-life examples of true leaders, from Steve Jobs to a librarian in Seattle, Godin’s book explains that tribes are everywhere. And true leaders have to learn how to help their tribes’ members communicate more effectively.
Godin’s parameters for a tribe, a shared interest and a way to communicate, pretty much fit associations to a tee. The book is intended for anyone, whether you’re already a leader in your organization or not, and I think association execs and staffers would find the book extremely beneficial.
Godin writes that, The people who like their jobs the most are the ones who are doing the best work, making the greatest impact, and changing the most. As an association exec or staffer, are you doing all you can to inspire your employees and members, allowing them to grow and evolve?
Godin says he’s not interested in tribes that are stuck. He says they’re boring and that by embracing the status quo, they don’t create anything valuable.
I disagree with Godin — I’m interested in tribes that are slower to change. These are going to be the interesting ones down the road. Just because they’re slower to alter the status quo doesn’t mean they won’t. It’s true that many associations are stuck in the “that’s the way we’ve always done it” mindset, but I think that attitude is slowly changing.
All tribes (including associations) have different motivations and leaders and rates of change. There’s no need to change quickly to keep up with others if your members aren’t ready yet.
Conversely, it’s up to leaders to realize when change is necessary — even if members resist at first.
Inspiring your members to become excited about new things can be difficult. Changing things — pushing the envelope and creating a future that doesn’t exist yet (at the same time you’re criticized by everyone else) — requires bravery, Godin writes.
One phrase really struck me during my reading:
Tribes are increasingly voluntary. No one is forced to work for your firm or attend your services. … So great leaders don’t try to please everybody. … Instead, they realize that a motivated, connected tribe in the midst of a movement is far more powerful than a larger group could ever be.
There’s been a bit of concern lately about how to keep members and what to provide for them in order to keep them renewing. However, I think we sometimes forget that all membership is voluntary. Would you rather have 10,000 apathetic members or 500 excited, motivated and connected members?
Godin’s writing style might have bothered me during my reading, but the message was a winner: If you, as a leader, do what you believe in and continue to inspire, people will follow. Leadership is a choice, and the choice to contribute is yours.
Interested in reading “Tribes” in its entirety? Share this on Twitter or leave a comment with an example of a challenge your organization is facing. At the end of the week, we’ll pick three random winners!





Great post Shannon -
One thing I would like to add is this – for me change in associations comes down to the mission of the organization.
If the mission is so big, compelling and authentic your tribes will hopefully experience two things in respect to change which balance the health of the organization.
The Yin of the long term commitment to the mission and vision is that it will not change on a whim. There will be long term investment in volunteer time, energy and resources. This will lead to an increased comfort level on the part of members who identify with you over the long term.
The Yang is if the mission is so compelling that you can create that type of enthusiasm, then you open the door to innovation and status quo revolution in people who are so excited about the mission they are willing to tolerate a higher level of disruption in order to achieve it.
All membership is voluntary. Your hope is you find tribes who buy the long term vision and are willing to take the necessary risks to achieve it.
Thanks for the post,
Shelly
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