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MemberClicks Support
How Can We Help You?

Three Support Teams At Your Disposal

We offer comprehensive support to all of our customers from the moment you sign-up.

  • During the initial implementation phase, you'll have a dedicated account manager from our Implementation Team who will answer any questions you have and help get you up-and-running.
  • Once your setup is complete our Help Team provides ongoing troubleshooting support.
  • We also provide proactive training and optimization via our Maximization Team, who exist to make sure you get the most out of your MemberClicks experience.

Need Help?

If you have specific questions about how to use your MemberClicks service, check our online User Community. It's a dynamic, searchable resource, complete with the ability to comment on, rate, and request specific help topics. You can even receive alerts when topics change or are added.

To access the User Community, log in to your product as an Authorized Service Administrator and click on the Help link at the top of the screen or click here.

If you can't find the answer to your question, our world class Help Team is always available:

  • By phone: 404.879.2800, Monday - Thursday 9AM - 8PM ET and Friday 9AM - 6PM ET
  • By email: help@memberclicks.com

MemberClicks Training Webinars

We provide online training webinars that cover all aspects of our products. Whether you're an absolute novice just getting started or an experienced user wanting to maximize your use of our solutions, we have options for you.

Click here to learn more.