MemberClicks launches 2014 with record year, stellar customer service ratings (print)
ATLANTA - JAN 30, 2014 - 2013 was a year for the record books for MemberClicks, the Atlanta-based
association software provider, and 2014 is gearing up to be even better.
MemberClicks again saw year-over-year growth, continuing its streak of 16 straight
years of growth. This was demonstrated in 2013 by two record sales months and
four straight record quarters.
On the customer side, MemberClicks handled over 15,000 help tickets last year and
maintained above a 97% satisfaction rating on how those issues were handled.
In surveys of our newest customers, the vast majority would recommend
MemberClicks to friends and colleagues with a staggering 9.1/10 rating upon
completing the implementation process.
MemberClicks CEO Mark Sedgley says, "I was very pleased with our results in 2013."
But MemberClicks couldn't have done it alone. Sedgley goes on to say, "First and
foremost we are so thankful to each and every one of our customers for helping to
make 2013 a record year."
But now is not a time for MemberClicks to rest on its
laurels, Sedgley said. "None of us at MemberClicks are satisfied. We expect 2014 to be an even
better year in terms of our growth and customer retention initiatives. We look
forward to continuing to serve small staff associations across the country in 2014."
ABOUT MEMBERCLICKS - MemberClicks provides refreshing technology solutions to small-staff membership organizations. From public and members-only websites to online membership management and event registration, MemberClicks empowers organizations to save time and sanity. Founded in 1998, MemberClicks works with more than 1,200 organizations throughout North America. For more information, visit www.memberclicks.com or call 1-800-914-2441.